IT Process Maps - Information Technology Process Templates - Improvement

Information Technology: Improvement Templates

What is Business Process Management [BPM]?

IT Process Maps

IT Process Maps Collection

Use the download links below each process description to download a PNG, Visio (.VSD) or PDF file of the process map. You must be logged in to download the Visio and PDF versions.

  • Application Development & Release

    The development and implementation of internal systems and software. Includes initial product research, requirements planning, development and deployment.



  • Quality Assurance

    (Maps Coming Soon)

  • IT Planning & Strategy

    (Maps Coming Soon)

  • Technical Support [Help Desk]

    The reception and resolution of internal technology-related issues. Includes incoming issue ("ticket") processing, resolution and documentation.



  • Systems Support & Maintenance

    The ongoing maintenance and administration of internal systems. Includes product updates, bug fixes, upgrades, etc.



  • IT Help Ticket Processing

    (Maps Coming Soon)

  • IT Project Management

    The management of IT-related projects. Projects could range from simple employee laptop tracking to complex systems implementations.



  • IT Project Prioritization

    (Maps Coming Soon)

  • Security Management

    (Maps Coming Soon)

  • IT Project Planning

    (Maps Coming Soon)

Sign In or Sign Up to leave a comment

You must be Signed-in to save this resource.

Sign-in or Create an Account

SELECT FILE TYPE