Let's find a solution that works for you. Fill out the form below and an OpsDog team member will contact you shortly to learn more about your needs...
This workflow template illustrates the identification, reporting and management of IT security-related incidents. Purchase and download this template in PDF and Visio (VSD) formats. Customize it to fit your organization, or use it to better understand the IT Security Incident Management process.Download a Free Sample of this Workflow Template
What is IT Security Incident Management?
IT Project Management is a process that involves the identification, reporting and management of IT security-related incidents. This process includes automatic security alert monitoring, suspicious activity review of the account in question, security breach review (if a breach, did, in fact, occur) and security breach investigation, preparation and distribution of incident documentation and incident prioritization plan development. If a security breach did occur, determine the seriousness of the incident, attempt to resolve the problem and determine how to prevent similar occurances in the future. Should the breach be physical (equipment is lost/stolen), ensure that the IT Security team is notified, check if the equpment has been found or returned, and either inspect the found device for potential information leaks or lock the user out of all company-related systems and performa a remote wipe.
Which KPIs, or metrics, are typically used to measure this process?
The following metrics are typically involved in the IT Security Incident Management process:
Which employees and/or departments are involved in this process?
The following parties are typically involved in the IT Security Incident Management process:
What is the purpose of these workflow templates?
Broken business processes pervade companies, large and small. Manual workarounds, downtime, errors and other waste is thought of as "the cost of doing business." Use our workflow templates as a starting point to document your own processes. Customize them to fit your business and add "call outs" for improvement opportunities.
How are these workflow templates created?
These workflow templates are the product of over 20 years of hands-on management consulting experience, as well as research performed by the OpsDog team. All of our workflows are mapped using the BPMN 2.0 specification.
How do I download a workflow template?
Simply click the "add to cart" button and follow the process to purchase and download this workflow template. You can use any major credit card, or a PayPal account, to pay. After you have completed the purchase, you will receive a link to immediately download the document in PDF and Visio (VSD) formats. If you aren't a registered OpsDog user yet, create a free account! New users get $20 off of their first purchase.