Master Data Management Tips & Best Practices

Proven Master Data Management Leading Practices to Adopt

  • Best Practices (#192) / Master Data Management / Enterprise Architecture

    Best Practice (Good)
    Work with key subject matter experts and business unit leaders when defining data quality standards and naming conventions. Seek out executive “sponsors” who will promote and enforce the agreed upon data standards throughout their constituencies.
    Typical Practice (Bad)
    Allow the IT and Enterprise Architecture groups to define data standards and naming conventions, then brief business unit heads and related staff on the agreed upon procedures and standards.
    Benefits: Creates a consensus among key business unit employees and EA or IT staff on data standards and allows stakeholders from different organizational areas to have a say in EA procedures. This increases organization-wide adoption and buy-in of key EA standards and procedures.
  • Best Practices (#193) / Master Data Management / Database Maintenance & Engineering

    Best Practice (Good)
    Store processing times for queries and other database operations (start and end times for batch processes, scripts, stored procedures, etc.) in a related database to monitor the performance of these actions during the life of a database system.
    Typical Practice (Bad)
    Collect database processing benchmarks (start and end times, batch processing, queries, etc.) only during performance audits or process improvement initiatives.
    Benefits: Allows database performance to be analyzed over a long period of time and provides immediately accessible, actionable data to use to identify specific areas for improvement within the database system. Also helps to establish more reliable data for median or mean runtimes and processes.
  • Best Practices (#194) / Master Data Management / Data Governance & Control

    Best Practice (Good)
    Ensure that account managers adhere to a 90-day follow-up process. They should be required to follow up on all accounts every 90 days to build relationships, ensure that they have accurate, up-to-date customer information and find opportunities for potential sales.
    Typical Practice (Bad)
    Since no account management guidelines are in place, have account managers follow up on their accounts at their own leisure.
    Benefits: Customer information will be more accurate and up-to-date and account managers will have better relationships with their clients. These improved relationships will add to a customer's lifetime value and increase the number of potential sales from repeat customers.
  • Best Practices (#195) / Master Data Management / Data Governance & Control

    Best Practice (Good)
    Make all form fields required fields, including for online forms, to ensure that all account information is collected from the beginning. Any accounts that are submitted without all necessary information will be sent back with a message saying the account will not be set up unless all required information is provided.
    Typical Practice (Bad)
    Set up accounts with only the minimum amount of information needed.
    Benefits: The company must have all necessary information about customers. There will be no need for rework as representatives will not have to call customers for information that should have been collected in the first place.
  • Best Practices (#196) / Master Data Management / Data Governance & Control

    Best Practice (Good)
    Make all form fields required fields, including for online forms, to ensure that all product information is collected from the beginning. Any products entered without all necessary information will have error messages pop up to notify the end user that certain fields are needed.
    Typical Practice (Bad)
    Enter production information into the database with only the minimum amount of information needed.
    Benefits: The company will have all necessary information about products. There will be no need for rework as data analysts will not have to gather product information that should have been entered in the first place.
  • Best Practices (#197) / Master Data Management / Data Governance & Control

    Best Practice (Good)
    In addition to required fields (vendor name, contact information, manager, etc.), attach information related to SLAs, OLAs, and other service agreements to vendor accounts within company systems.
    Typical Practice (Bad)
    Collect and input only vital, required vendor information into company systems during the new vendor setup process.
    Benefits: Centralizes all vital vendor information and prevents possible misplacement of vendor servce agreement information.
  • Best Practices (#198) / Master Data Management / Business Inteliigence

    Best Practice (Good)
    Audit report usage periodically to eliminate redundant or scarcely used reports. Interview management to assess the need for and application of reports being produced. Reuse data and information from reports whenever possible.
    Typical Practice (Bad)
    Fulfill requests for reports from management staff on an ad hoc basis, and allow them to tailor report content and structure based on their needs at the time.
    Benefits: Reduces cost related to reporting and frees up valuable analyst staff members for more high-value tasks. Also reduces report creation cycle time by reusing data and other elements from related reports, where possible.

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