Utilities Benchmarking Report (2016 Update)

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Overview: Utilities Benchmarking Report

This report includes data for 20 Utilities performance metrics, or KPIs, including Cost per Meter Read, System Average Interruption Duration Index (SAIDI), System Average Interruption Frequency Index (SAIFI), and more. Stop operating in the dark - benchmarking is the first step in identifying improvement opportunities within your utilities company.

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Table of Contents: Utilities Benchmarking Report

The Utilities Benchmarking Report (2016) contains benchmarking data, charts and definitions for the below metrics:

B. Utilities Call Center Benchmarks (6)

Report Details & FAQ: Utilities Benchmarking Report

How many sources does this report contain? What is the date range?

The most current version of the Utilities Benchmarking Report includes data from over 50 unique sources (i.e., companies). The date range for this report is 2012-2016.


What kind of companies are included in the data for this report?

The companies included in this report break down as follows:


Company Sizes (Total = 100%)

  • < 1,000 Employees 4%
  • 1,001-10,000 Employees 66%
  • 10,001-25,000 Employees 24%
  • 25,001-50,000 Employees 6%

How is this data collected?

OpsDog's data is collected through hands-on observations and data analysis performed for past clients or partners, and through surveys conducted throughout the year by our in-house analysis team. We also collect data from third party industry associations and public sources (annual filings, regulatory bodies) for selected metrics.


How do I purchase this report? How/when will I receive it?

Simply click the "add to cart" button and follow the process to order a copy of this report. You can use any major credit card, or a PayPal account, to pay. After your payment is processed, you will be provided with a link to download this PDF document immediately. Once our latest data has been incorporated into the existing report, a presentation-ready PDF copy is emailed to you. Download a free sample report now.


When will this report be refreshed? Is there a discount for repeat buyers?

Our database is constantly growing - we refresh these formal reports on a bi-annual or annual basis, dependent upon the trends (or lack thereof) that our analysts see in the data being collected. New report versions typically include additional data for existing metrics, as well as data for new metrics not included in previous versions. Repeat purchasers are eligible to receive a 50% discount on future updates. Contact us for more information about report updates and discounts.


Questions?Call: 844-650-2888Email: info@opsdog.com
  • Benchmark Report

    $375

    Utilities Benchmarking Report

    - Instant download!
    - 20 KPIs with data, charts
    - 25+ page PDF document
    - Presentation-quality design
    - Excel data available upon request

    Questions?

    Call: 844-650-2888

    Email: info@opsdog.com

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