Insurance KPI Encyclopedia

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Overview: Insurance KPI Encyclopedia

This document defines over 300 Insurance industry KPIs, including metric definitions for Agency Office Administration, Service Fulfillment & Support, Claims Processing, New Business Processing and more. These KPIs are further categorized into seven major groups: cost, productivity, revenue, organizational, quality, service and volume. Purchase this document today to identify and begin measuring the right Insurance metrics.

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Frequently Asked Questions: Insurance KPI Encyclopedia

How many metric, or KPI, definitions are included? For which areas?

The Insurance KPI Encyclopedia contains over 300 metric definitions across the following Insurance sub-functions:

    Agency Operations

  • Agency Office Administration
  • Agency Recruiting
  • Agent Revenue Production (Sales)
  • Service Fulfillment & Support

  • Back Office Operations

  • Claims Processing
  • Investments
  • New Business Processing
  • Policyholder Services
  • Payments & Commissions

  • Lines of Business

  • Commercial/Institutional Lines
  • Health
  • Investment Management
  • Life
  • Property & Casualty
  • Reinsurance
  • Risk Management

What is the purpose of these KPI Encyclopedias?

Business performance metrics, or KPIs, are un-standardized, poorly defined (if at all) and difficult to compare. OpsDog's KPI Encyclopedias clearly define and organize standardized metrics for various business functions and industries. Use them to establish your key metrics and begin measuring the performance of your operations.

How are these KPI Encyclopedias created?

These collections of KPI definitions are the product of over 20 years of hands-on consulting experience at global Fortune 500 companies, as well as research performed by OpsDog analysts.

How do I download a KPI Encyclopedia?

Simply click the "add to cart" button and follow the process to purchase this document. You can use any major credit card, or a PayPal account, to pay. After you have completed the purchase, you will receive a link to immediately download the document in PDF format. If you aren't a registered OpsDog user yet, create a free account! New users get $20 off of their first purchase.

Questions?Call: 844-650-2888Email:
  • KPI Encyclopedia


    Insurance KPI Encyclopedia

    - Instantly download document
    - Over 300 metric definitions
    - 20+ page PDF document


    Call: 844-650-2888


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