Health Insurance KPI Encyclopedia

KPI Encyclopedia

Health Insurance KPI Encyclopedia

This document defines over 200 Health Insurance industry KPIs, including metric definitions for Member Services, New Business Processing, Claims Processing and more. These KPIs are further categorized into seven major groups: cost, productivity, revenue, organizational, quality, service and volume. Purchase this document today to identify and begin measuring the right Health Insurance metrics.

How many metric, or KPI definitions, are included in this download? For which areas?

This reference-style document includes over 200 health insurance KPI, or metric, definitions. The following common health insurance company functions are covered in this KPI Encyclopedia:

  • Health Insurance Operations
  • Member Services
  • New Business Processing
  • Application Processing
  • Underwriting
  • Claims Processing
  • Actuarial
  • Sales & Business Development
  • Network Development & Management
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Frequently Asked Questions

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