Order-Based Product Development
This workflow template illustrates the processing of customer orders that require a degree of customization to fulfill, including order specification development, pass-off to product development, production scheduling and pre-shipment product testing. Purchase and download this template in PDF and Visio (VSD) formats. You can customize it to fit your own organization, or simply use it to better understand the Order-Based Product Development process.
Related KPIs : Cycle Time: Customer Order Processing, Cycle Time: Internal Customer Order Processing, On-Time Customer Order Delivery Rate, Perfect Customer Order Rate, Unit Cost: Order Fulfillment
What is Order-Based Product Development?
The Order-Based Product Development process involves coordination between customers, product development staff, engineering/design team members and production floor employees to configure and produce customized orders for clients. Customized orders deviate from standard specifications in certain ways, and thus require additional engineering, design and manufacturing time to fulfill. After the order has been received by the customer, the product development and engineering/design teams develop product specifications for the customized item. Those specifications are passed off to manufacturing team members, who then produce a prototype of the product. After the prototype has been tested and approved, it is ready for final production and shipment to the customer.
Download a Sample Order-Based Product Development
Frequently Asked Questions
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This workflow template illustrates the fielding of requests for quotations (RFQs) from sales leads, including initial quote generation, order detail confirmation and purchase order (PO) subm...
Type : Workflow Template
Process Participants : Customers, Sales Representatives, Sales Support & Administrative Staff