Collections KPI Encyclopedia

KPI Encyclopedia

Collections KPI Encyclopedia

This document defines over 50 Collections Department KPIs, including metric definitions for Collections Account Maintenance, Collections Operations and more. These KPIs are further categorized into seven major groups: cost, productivity, revenue, organizational, quality, service and volume. Purchase this document today to identify and begin measuring the right Collections metrics.

How many metric, or KPI definitions, are included in this download? For which areas?

This reference-style document includes over 50 collections KPI, or metric, definitions. The following common collections department sub-functions are covered in this KPI Encyclopedia:

  • Collections (Department-wide)
  • Collections Account Maintenance
  • Collections Compliance
  • Collections Operations
  • Deferment & Forbearance
Download a Sample Collections KPI Encyclopedia

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