Percentage of Mortgage Loans Abandoned by Borrower

Benchmarking Report

Percentage of Mortgage Loans Abandoned by Borrower

This PDF report includes benchmarking data (in a visual, chart-based format), an comprehensive KPI definition, characteristics of high performers and technical details on measuring Percentage of Mortgage Loans Abandoned by Borrower. Purchase and download this easy-to-understand, presentation-ready report immediately to compare performance levels, set attainable performance targets, and push towards best-in-class performance for this KPI.


What is Percentage of Mortgage Loans Abandoned by Borrower?

The number of submitted mortgage applications approved by the lender, but is either not accepted or withdrawn by the potential borrower, divided by the total number of mortgage loan applications approved over the same period of time, as a percentage.

Why should Percentage of Mortgage Loans Abandoned by Borrower be measured?

Percentage of Mortgage Loans Abandoned by Borrower measures the number of submitted mortgage applications approved by the lender, but is either not accepted or withdrawn by the potential borrower, in relation to the total number of mortgage loan applications approved over the same period of time. A relatively low value for this metric is typically related to a few common factors, including a lack of transparency during the approval process (e.g., not keeping borrowers informed of where in the process the loan is, not keeping borrowers informed of whether their application has been approved or denied, etc.), disagreements between the lender and the potential borrower over the conditions of the loan, general inefficiencies within application review and approval processes (e.g., poor written/oral instructions concerning what is needed to fill in the mortgage application, increased contacts due to missing or incorrect information or documentation, untimely contacts concerning missing or incorrect information, etc.), and sub-par mortgage underwriter training and performance. Each of these factors can overcomplicate loan processing procedures and the increase customer frustration and attrition rates.


Download a Sample Percentage of Mortgage Loans Abandoned by Borrower

Frequently Asked Questions

Q: How do you collect and validate your data?

A: From real-world consulting engagements with Fortune 500 leaders. We’ve spent 25 years conducting original research and anonymizing data from our engagements with top companies around the world. Every single data point we collect is scrutinized by our analysts to conform to established baselines and our rigorous in-house validation process. We won’t serve it up to you unless it meets our tough standards for utility and value.

Q: How much information will my Benchmarking Report contain?

A: Enough to produce a useful benchmark. And rest assured that it’s all current, validated, and useful. We only include data that’s been collected in the last five years. And while sample sizes vary by KPI, the average is 25, and the high end can surpass 1,000.

Q: How often do you update your reports?

A: Every year. We’re constantly gathering, scouring, and processing new data. We update our reports based on trends our analysts detect in the data, as well as the demand from our consulting clients and customers like you.

Q: Your download-able reports look great. But I need something custom. Can you help?

A: Heck yes. Our crack research teams just love custom assignments, and would be delighted to perform targeted research tailored to your specific requirements. Find out just how fast and affordable this is: Email us (info@opsdog.com) or call us at 866.650.2888 and one of our friendly professionals will be happy to answer all your questions.

Have a question? Call: 844-650-2888 Email: info@opsdog.com