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KPI Benchmarks : Subrogation Recovery Rate as a Percentage of Total Loss (Auto)
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Subrogation Recovery Rate as a Percentage of Total Loss (Auto)
KPI Details
Subrogation Recovery Rate as a Percentage of Total Loss measures the effectiveness of the company’s subrogation team in terms of dollar amount recovered. A low value for this KPI may indicate that the company does not have clearly established subrogation referral guidelines and is missing out on subrogation opportunities, which negatively affects the company’s profitability. A low value may also indicate that the company is onboarding more new risky policyholders than they should be. A high value for this KPI indicates that the company is effectively identifying subrogation opportunities and successfully recovering losses. Companies with high subrogation recovery rates can offer lower premiums to their policyholders, increasing customer retention and satisfaction.
KPI Definition
The dollar amount of losses recovered through subrogation activities divided by the total dollar amount of losses paid out over the same period of time, as a percentage.
KPI Calculation Instructions Subrogation Recovery Rate as a Percentage of Total Loss (Auto)?
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