Subrogation Referral Rate (Auto)

Benchmarking Report

Subrogation Referral Rate (Auto)

This PDF report includes benchmarking data (in a visual, chart-based format), a comprehensive KPI definition, characteristics of high performers and technical details on measuring Subrogation Referral Rate (Auto). Purchase and download this easy-to-understand, presentation-ready report immediately to compare performance levels, set attainable performance targets, and push towards best-in-class performance for this KPI.


What is Subrogation Referral Rate (Auto)?

The number of paid claims that are referred to the subrogation team for further collections as a percentage of total paid claims over the same period of time, as a percentage.

Why should Subrogation Referral Rate (Auto) be measured?

Subrogation Referral Rate measures the percentage of the company’s paid claims that are passed on to the subrogation team to seek reimbursement for paid losses. A low value for this KPI may indicate that the company does not have clearly established subrogation referral guidelines and is missing out on subrogation opportunities, which negatively affects the company’s profitability. A high value for this KPI indicates that the company is taking a proactive approach to seek reimbursement for paid claims in which their own policyholders were not at fault. Companies with high subrogation referral and recovery rates can offer lower premiums to their policyholders, increasing customer retention and satisfaction.


Download a Sample Subrogation Referral Rate (Auto)

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