T&E Voucher Error Rate
This PDF report includes benchmarking data (in a visual, chart-based format), an comprehensive KPI definition, characteristics of high performers and technical details on measuring T&E Voucher Error Rate. Purchase and download this easy-to-understand, presentation-ready report immediately to compare performance levels, set attainable performance targets, and push towards best-in-class performance for this KPI.
What is T&E Voucher Error Rate?
The number of travel and entertainment (T&E) vouchers submitted by employees that contained an error (e.g., insufficient documentation, wrong charge code, missing receipts, etc.) divided by the total number of vouchers submitted over the same period of time, as a percentage.
Why should T&E Voucher Error Rate be measured?
Travel and Entertainment (T&E) Voucher Error Rate measures the overall accuracy of employee expense voucher submissions. A high rate of inaccurate submissions can be traced to some common root causes: overcomplicated employee voucher templates or submission methods, unclear T&E expense policies and procedures, and a general lack of employee training in regards to T&E processes are typically the main culprits. Inaccurate submissions should be monitored to identify common issues and deal with repeat offenders (i.e., employees who consistently submit error-filled expense vouchers), as these inaccuracies negatively impact productivity and costs within internal expense management processes.
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