Cost per Invoice

Benchmarking Report

Cost per Invoice

This PDF report includes benchmarking data (in a visual, chart-based format), an comprehensive KPI definition, characteristics of high performers and technical details on measuring Cost per Invoice. Purchase and download this easy-to-understand, presentation-ready report immediately to compare performance levels, set attainable performance targets, and push towards best-in-class performance for this KPI.

What is Cost per Invoice?

The total amount of expense incurred by the Accounts Payable (AP) Department divided by the total number of invoices processed by the AP Department over the same period of time. Total AP Department expense should include all labor, technology and other overhead costs related to running the AP function.

Why should Cost per Invoice be measured?

Cost per Invoice measures how much, on average, the Accounts Payable (AP) Department spends to process (pay, or schedule for payment) a single invoice. A high unit cost for a single invoice may be related to several inefficiencies within the AP Department, including highly manual invoicing procedures (e.g., large amount of invoices submitted on paper or in PDF format, manual data entry and payment configuration, etc.), a high rate of invoice disputes with vendors, low employee productivity, and/or poor training and employee oversight within the AP function. Any formal analysis of AP Department processes typically reveals opportunity for improvements to inbound data quality and submission standards, which can also greatly reduce the cost to process a single invoice.

Download a Sample Cost per Invoice

Frequently Asked Questions

Q: How do you collect and validate your data?

A: From real-world consulting engagements with Fortune 500 leaders. We’ve spent 25 years conducting original research and anonymizing data from our engagements with top companies around the world. Every single data point we collect is scrutinized by our analysts to conform to established baselines and our rigorous in-house validation process. We won’t serve it up to you unless it meets our tough standards for utility and value.

Q: How much information will my Benchmarking Report contain?

A: Enough to produce a useful benchmark. And rest assured that it’s all current, validated, and useful. We only include data that’s been collected in the last five years. And while sample sizes vary by KPI, the average is 25, and the high end can surpass 1,000.

Q: How often do you update your reports?

A: Every year. We’re constantly gathering, scouring, and processing new data. We update our reports based on trends our analysts detect in the data, as well as the demand from our consulting clients and customers like you.

Q: Your download-able reports look great. But I need something custom. Can you help?

A: Heck yes. Our crack research teams just love custom assignments, and would be delighted to perform targeted research tailored to your specific requirements. Find out just how fast and affordable this is: Email us ( or call us at 866.650.2888 and one of our friendly professionals will be happy to answer all your questions.

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