Utilities KPI Encyclopedia

KPI Encyclopedia

Utilities KPI Encyclopedia

This document defines over 150 Utilities Industry KPIs, including metric definitions for Energy Retailing, Energy Transmission & Delivery, Production & Generation and more. These KPIs are further categorized into seven major groups: cost, productivity, revenue, organizational, quality, service and volume. Purchase this document today to identify and begin measuring the right Utility metrics.

How many metric, or KPI definitions, are included in this download? For which areas?

This reference-style document includes over 150 utilities KPI, or metric, definitions. The following common utility company lines of business and functions are covered in this KPI Encyclopedia:

  • Energy Retailing
  • Energy Transmission & Delivery
  • Line of Business
  • Electricity
  • Natural Gas
  • Water & Sewage
  • Production & Generation
  • Renewable Energy
  • Utilities Customer Service
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