Consumer Lending (General)
This workflow template illustrates the origination, approval, setup and verification of consumer loans. Purchase and download this template in PDF, Visio (VSD) and PowerPoint (PPT) formats. You can customize it to fit your own organization, or simply use it to better understand the Consumer Lending (General) process.
Related KPIs : Consumer Loan Pull-Through Rate, Consumer Loans Closed per Consumer Lending Employee, Cycle Time: Consumer Loan Processing
What is Consumer Lending (General)?
The Consumer Lending (General) process involves the origination, approval, setup and verification of consumer loans. This process includes customer education on available loan products, loan application processing (application submission and review, identification and acquirement of any missing documentation), underwriting and final approval/denial of the loan. All approval or denial decisions must be communicated with the customer. Consumer loans, unlike commercial loans, are obtained by individuals.
Download a Sample Consumer Lending (General)
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