Internet Banking: Product Servicing

Workflow Template

Internet Banking: Product Servicing

This workflow template illustrates the servicing and fulfillment of customer banking products though the internet banking channel. Purchase and download this template in PDF and Visio (VSD) formats. You can customize it to fit your own organization, or simply use it to better understand the Internet Banking: Product Servicing process.


Related KPIs : Bill Pay Transactions per Enrolled User, Cycle Time: wire Transfers (All Outgoing), Unit Cost: Wire Transfer


What is Internet Banking: Product Servicing?

The Internet Banking: Product Servicing process involves the servicing and fulfillment of customer banking products through the internet banking channel. This process includes online bill payment (ensure that all information is verified before confirming payment), bank-to-bank funds transfer (ensure that customers receive a request confirmation before completing the funds transfer) and wire transfers (make sure to review selected wires before processing them). Due to intense competition between banks (especially with the online market), exceptional customer service has become increasingly important.


Download a Sample Internet Banking: Product Servicing

Frequently Asked Questions

Q: How do you create your Workflow Templates?

A: From real-world consulting engagements with Fortune 500 leaders. We’ve spent 25 years analyzing operations at hundreds of leading companies worldwide, documenting thousands of business processes at precise levels of detail. We’ve anonymized this data—drawn from millions of dollars’ worth of consulting assignments—and have made it available to you in easy-to-use templates at affordable OpsDog prices.

Q: What can a Workflow Template do for me?

A: Boost productivity, efficiency, and service levels! Broken business processes—marked by manual workarounds, downtime, and errors—are all too common. Many businesses write off this waste as “the cost of doing business.” But you know better than that! Simply select the OpsDog Workflow Template that best fits your situation, tweak it to your liking, and then use it to train employees, identify process improvements, inform an IT project, or re-design a workflow. That’s a lot of power in your hands, cheap!

Q: What’s in the box when I buy one?

A: Three handy versions, all in one zipped file. It’s yours to download immediately upon purchase, and includes your chosen Workflow Template in PDF format, plus Microsoft PowerPoint (which you can edit), and Visio (which you can also edit).

Q: Your download-able templates look great. But I need something custom. Can you help?

A: Heck yes. Our analysts would be happy to provide you with a more detailed Workflow Template than what we offer for instant download. We can also develop an entirely new, customized Workflow Template to fit your business; we specialize in this stuff and would love to help you! Simply email us (info@opsdog.com) or call us at 866.650.2888 and one of our friendly professionals will be happy to answer all your questions.

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