Consumer Finance KPI Encyclopedia

KPI Encyclopedia

Consumer Finance KPI Encyclopedia

This document defines over 350 Consumer Finance Industry KPIs, including metric definitions for Credit Operations, Loan Operations, Credit Cards and more. These KPIs are further categorized into seven major groups: cost, productivity, revenue, organizational, quality, service and volume. Purchase this document today to identify and begin measuring the right Consumer Finance metrics.

How many metric, or KPI definitions, are included in this download? For which areas?

This reference-style document includes over 300 consumer finance KPI, or metric, definitions. The following common consumer finance lines of business and functions are covered in this KPI Encyclopedia:

  • Credit Operations
  • Fraud Prevention & Management
  • Loan Operations
  • Loan Servicing
  • Consumer Lending
  • Credit Cards
  • Merchant Services
  • Mortgage Lending
  • Payments and Transfers
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