Workflow Template
Customer Check Processing
This workflow template illustrates the reception of customer checks through physical mail and the subsequent processing of those checks, including batch processing, imaging and matching with account balances and/or customer orders. Purchase and download this template in PDF, PowerPoint (PPT) and Visio (VSD) formats. You can customize it to fit your own organization, or simply use it to better understand the Customer Check Processing process.
Related KPIs : Billing Error Rate, Total Volume: Checks Processed, Unit Cost: Rushed Check
What is Customer Check Processing?
The Customer Check Processing process involves the initial reception and sorting of physical mail received from customers, and the subsequent batch or individual processing of customer checks. As checks are received from customers, they are sorted based on their processing method (batch or individual remittance processing). Checks are inspected for accuracy and any missing or unclear information is corrected. In most cases, these checks are read by machines and applied to customer account balances or orders. Much of this process is automated - mail is opened using a machine and check information is scanned and input through check imaging software.
Download a Sample Customer Check Processing
Frequently Asked Questions
Q: How do you create your Workflow Templates?
A: From real-world consulting engagements with Fortune 500 leaders. We’ve spent 25 years analyzing operations at hundreds of leading companies worldwide, documenting thousands of business processes at precise levels of detail. We’ve anonymized this data—drawn from millions of dollars’ worth of consulting assignments—and have made it available to you in easy-to-use templates at affordable OpsDog prices.
Q: What can a Workflow Template do for me?
A: Boost productivity, efficiency, and service levels! Broken business processes—marked by manual workarounds, downtime, and errors—are all too common. Many businesses write off this waste as “the cost of doing business.” But you know better than that! Simply select the OpsDog Workflow Template that best fits your situation, tweak it to your liking, and then use it to train employees, identify process improvements, inform an IT project, or re-design a workflow. That’s a lot of power in your hands, cheap!
Q: What’s in the box when I buy one?
A: Three handy versions, all in one zipped file. It’s yours to download immediately upon purchase, and includes your chosen Workflow Template in PDF format, plus Microsoft PowerPoint (which you can edit), and Visio (which you can also edit).
Q: Your download-able templates look great. But I need something custom. Can you help?
A: Heck yes. Our analysts would be happy to provide you with a more detailed Workflow Template than what we offer for instant download. We can also develop an entirely new, customized Workflow Template to fit your business; we specialize in this stuff and would love to help you! Simply email us (info@opsdog.com) or call us at 866.650.2888 and one of our friendly professionals will be happy to answer all your questions.
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