Property & Casualty Claims

Workflow Template

Property & Casualty Claims

Workflow Template

This workflow template illustrates the process by which property and casualty insurance claims are received, processed and approved/denied. Purchase and download this template in PDF, Visio (VSD) and PowerPoint formats. You can customize it to fit your own organization, or simply use it to better understand the Property & Casualty Claims process.

Related KPIs : Claims Denial Rate, Cycle Time: Claims Settlement, Unit Cost: Claim Processing

What is Property & Casualty Claims?

Property & Casualty Claims is a process that involves receiving, processing and approving/denying property and casualty insurance claims. This process includes damage review (losses recorded, loss verification, etc.), assessment of coverage, field inspection (if necessary), adjustments, payment request (if approved) and client notification. All field inspections must be scheduled with the insured and involves travel to investigation site, inspection, the estimation of the cost of repairs and issuance of check for the estimated cost of repairs (if possible).

Download a Sample Property & Casualty Claims

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