Voluntary Turnover Rate

Benchmarking Report

Voluntary Turnover Rate

This PDF report includes benchmarking data (in a visual, chart-based format), an comprehensive KPI definition, characteristics of high performers and technical details on measuring Voluntary Turnover Rate. Purchase and download this easy-to-understand, presentation-ready report immediately to compare performance levels, set attainable performance targets, and push towards best-in-class performance for this KPI.


What is Voluntary Turnover Rate?

The number of employees who left the company voluntarily (i.e., those who resigned or left their position without being terminated/fired) divided by the average number of employees working for the organization (company-wide) over the same period of time, as a percentage.

Why should Voluntary Turnover Rate be measured?

Turnover Rate (Voluntary) measures the organization's ability to attract, develop and retain high quality employees on an ongoing basis. A high rate of voluntary separations should be particularly alarming for any organization, as these departures may be indicative of deeper organizational or industry-related issues. Voluntary separations may be related to issues with the work environment maintained by the company, subpar benefits or compensation packages, and/or frequent disagreement with company management. While a certain amount of turnover is unavoidable, exit interviews and other similar methods should be employed to determine what, if anything, could have been done differently by both parties to avoid the separation. The business impact of high involuntary turnover can be twofold: recruiting and hiring costs are increased, while departmental productivity, morale and work quality may also be negatively impacted.


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