Order Shipment Cycle Time

Benchmarking Report

Order Shipment Cycle Time

This PDF report includes benchmarking data (in a visual, chart-based format), an comprehensive KPI definition, characteristics of high performers and technical details on measuring Order Shipment Cycle Time. Purchase and download this easy-to-understand, presentation-ready report immediately to compare performance levels, set attainable performance targets, and push towards best-in-class performance for this KPI.


What is Order Shipment Cycle Time?

The number of hours required to process a customer order, from the time when the order is placed until the time the order is shipped by the supplier.

Why should Order Shipment Cycle Time be measured?

Order Shipment Cycle Time measures the speed and productivity with which suppliers process and prepare orders for delivery to their customers. A high value for this KPI may be related to a number of systematic inefficiencies within the order fulfillment process, such as slow order entry processes, understaffed loading docks, poor inventory management, and/or inaccurate demand forecasts. High shipping cycle times may lead to customer dissatisfaction, especially in cases where customers can track the shipping status of an order. High shipping cycle times can also lead to higher costs per order and can bottleneck the shipment of other orders when warehousing space is scarce.


Download a Sample Order Shipment Cycle Time

Frequently Asked Questions

Q: How do you collect and validate your data?

A: From real-world consulting engagements with Fortune 500 leaders. We’ve spent 25 years conducting original research and anonymizing data from our engagements with top companies around the world. Every single data point we collect is scrutinized by our analysts to conform to established baselines and our rigorous in-house validation process. We won’t serve it up to you unless it meets our tough standards for utility and value.

Q: How much information will my Benchmarking Report contain?

A: Enough to produce a useful benchmark. And rest assured that it’s all current, validated, and useful. We only include data that’s been collected in the last five years. And while sample sizes vary by KPI, the average is 25, and the high end can surpass 1,000.

Q: How often do you update your reports?

A: Every year. We’re constantly gathering, scouring, and processing new data. We update our reports based on trends our analysts detect in the data, as well as the demand from our consulting clients and customers like you.

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