Employee Relations (General)
This workflow template illustrates the management and reconciliation of any benefits, compensation or policy related issues surrounding human capital. Purchase and download this template in PDF, Visio and PowerPoint formats, and customize it to fit your organization, or use it to better understand the Employee Relations (General) process.
Related KPIs : Total Volume: Employee Relations Cases, Cycle Time: Employee Relations Case Resolution, Employee Relations Cases Opened per Employee
What is Employee Relations (General)?
Employee Relations (General) is a process that involves the management and reconciliation of any benefits, compensation or policy related issues surrounding human capital (i.e., the employees). This process includes the assurance of employee adherence to internal policies, the fielding of HR-related inquiries and the management of employee complaints and suggestions. If the employee's direct manager can resolve the employee's question or issue, he or she is encouraged to do so. Otherwise, the question or issue should be escalated to the HR Manager for resolution. Once the question or issue has been resolved, all parties involved and the question or issue itself should be documented.
Download a Sample Employee Relations (General)
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