IT Expense as a Percentage of Total Expense
This PDF report includes benchmarking data (in a visual, chart-based format), an comprehensive KPI definition, characteristics of high performers and technical details on measuring IT Expense as a Percentage of Total Expense. Purchase and download this easy-to-understand, presentation-ready report immediately to compare performance levels, set attainable performance targets, and push towards best-in-class performance for this KPI.
What is IT Expense as a Percentage of Total Expense?
Total expense incurred by the IT Department divided by the total, company-wide operational expense over the same time period, as a percentage.
Why should IT Expense as a Percentage of Total Expense be measured?
IT Expense as a Percentage of Total Expense measures the allocation of operational spending that is attributed to the IT function. Excessive IT costs can be a sign of slow cycle times, high rework rates or poor employee performance. A high value can also indicate inefficient IT service operations, poor cost efficiency practices related to IT procurement or general overstaffing within the IT Department. A growing IT expense over time can be reduced through minimizing IT user support, outsourcing IT operations where applicable, re-evaluating contracts for telecom service providers to reduce networking costs, etc.
Download a Sample IT Expense as a Percentage of Total Expense
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