IT Security Incident Management
This workflow template illustrates the identification, reporting and management of IT security-related incidents. Purchase and download this template in PDF and Visio (VSD) formats. Customize it to fit your organization, or use it to better understand the IT Security Incident Management process.
Related KPIs : Cycle Time: Security Incident Resolution, Number of IT Security Audits, Unit Cost: IT Security Incident
What is IT Security Incident Management?
IT Security Incident Management is a process that involves the identification, reporting and management of IT security-related incidents. This process includes automatic security alert monitoring, suspicious activity review of the account in question, security breach review (if a breach, did, in fact, occur) and security breach investigation, preparation and distribution of incident documentation and incident prioritization plan development. If a security breach did occur, determine the seriousness of the incident, attempt to resolve the problem and determine how to prevent similar occurrences in the future. Should the breach be physical (equipment is lost/stolen), ensure that the IT Security team is notified, check if the equipment has been found or returned, and either inspect the found device for potential information leaks or lock the user out of all company-related systems and performance a remote wipe.
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