Order Picking Accuracy

Benchmarking Report

Order Picking Accuracy

This PDF report includes benchmarking data (in a visual, chart-based format), an comprehensive KPI definition, characteristics of high performers and technical details on measuring Order Picking Accuracy. Purchase and download this easy-to-understand, presentation-ready report immediately to compare performance levels, set attainable performance targets, and push towards best-in-class performance for this KPI.


What is Order Picking Accuracy?

The total number of orders picked and verified to be accurate prior to shipment divided by the total number of orders picked over the same period of time, as a percentage.

Why should Order Picking Accuracy be measured?

Order Picking Accuracy is an indicator of the controls set in place in order to ensure that shipments to customers contain the correct goods or materials. A low value for this KPI may suggest that the company has highly manual order picking processes, lacks quality control standards, matches order documentation to the wrong shipments, isn't adequately training employees or has not implemented controls or service level goals related to order picking accuracy. Inaccuracies related to order picking will also increase cycle times, increase the number of incorrect shipments sent out and, therefore, reduce customer satisfaction.


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Frequently Asked Questions

Q: How do you collect and validate your data?

A: From real-world consulting engagements with Fortune 500 leaders. We’ve spent 25 years conducting original research and anonymizing data from our engagements with top companies around the world. Every single data point we collect is scrutinized by our analysts to conform to established baselines and our rigorous in-house validation process. We won’t serve it up to you unless it meets our tough standards for utility and value.

Q: How much information will my Benchmarking Report contain?

A: Enough to produce a useful benchmark. And rest assured that it’s all current, validated, and useful. We only include data that’s been collected in the last five years. And while sample sizes vary by KPI, the average is 25, and the high end can surpass 1,000.

Q: How often do you update your reports?

A: Every year. We’re constantly gathering, scouring, and processing new data. We update our reports based on trends our analysts detect in the data, as well as the demand from our consulting clients and customers like you.

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