Utilities Customer Programs

Workflow Template

Utilities Customer Programs

This workflow template illustrates the process of developing utilities customer incentive programs alongside regulatory bodies. This process includes the initial work with regulators to design and test the program, the launch of the program for utilities customers and the ongoing monitoring of program metrics to judge its success. Purchase and download this template in PDF, PowerPoint (PPT) and Visio (VSD) formats. You can customize it to fit your own organization, or simply use it to better und

Related KPIs : Average Commercial Electricity Rates (Cost per kWh), Cost per kWh Sold, Net Promoter Score (NPS), Percentage of Energy Generated by Renewable Sources,

What is Utilities Customer Programs?

The Utilities Customer Programs process deals with the development, marketing, implementation and ongoing testing of energy efficiency and savings programs for utilities (electric, natural gas) customers. Initially, utilities companies work with regulators to develop the details of the program and ensure that it meets certain compliance/regulatory-related guidelines. After the program has been approved by both sides, utilities companies, as well as third-party energy retailers, market the programs to customers. After the program has been implemented, ongoing testing is performed to ensure that the program is achieving the desired results.

Download a Sample Utilities Customer Programs

Frequently Asked Questions

Q: How do you create your Workflow Templates?

A: From real-world consulting engagements with Fortune 500 leaders. We’ve spent 25 years analyzing operations at hundreds of leading companies worldwide, documenting thousands of business processes at precise levels of detail. We’ve anonymized this data—drawn from millions of dollars’ worth of consulting assignments—and have made it available to you in easy-to-use templates at affordable OpsDog prices.

Q: What can a Workflow Template do for me?

A: Boost productivity, efficiency, and service levels! Broken business processes—marked by manual workarounds, downtime, and errors—are all too common. Many businesses write off this waste as “the cost of doing business.” But you know better than that! Simply select the OpsDog Workflow Template that best fits your situation, tweak it to your liking, and then use it to train employees, identify process improvements, inform an IT project, or re-design a workflow. That’s a lot of power in your hands, cheap!

Q: What’s in the box when I buy one?

A: Three handy versions, all in one zipped file. It’s yours to download immediately upon purchase, and includes your chosen Workflow Template in PDF format, plus Microsoft PowerPoint (which you can edit), and Visio (which you can also edit).

Q: Your download-able templates look great. But I need something custom. Can you help?

A: Heck yes. Our analysts would be happy to provide you with a more detailed Workflow Template than what we offer for instant download. We can also develop an entirely new, customized Workflow Template to fit your business; we specialize in this stuff and would love to help you! Simply email us (info@opsdog.com) or call us at 866.650.2888 and one of our friendly professionals will be happy to answer all your questions.

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