Utilities Smart Meter Operations

Workflow Template

Utilities Smart Meter Operations

This workflow template illustrates the investigation and resolution of issues related to utilities smart meters, as well as the subsequent adjustments/improvements to utilities smart meter monitoring networks and applications. Purchase and download this template in PDF, PowerPoint (PPT) and Visio (VSD) formats. You can customize it to fit your own organization, or simply use it to better understand Utilities Smart Meter Operations and customer service processes.


What is Utilities Smart Meter Operations?

Utilities Smart Meter Operations refers to a set of connected processes designed to monitor, test and improve the overall health of utilities company smart meter networks. "Smart" meters are network-connected devices that measure energy consumption for utilities customers and allow utilities team members to monitor the incoming consumption data remotely (rather than having a field technician travel to the meter location and check it manually). Smart Meter Operations processes include the investigation and resolution of smart meter errors, the quarterly analysis of smart meter network performance, and adjustments to smart meter network configurations and applications.


Download a Sample Utilities Smart Meter Operations

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A: From real-world consulting engagements with Fortune 500 leaders. We’ve spent 25 years analyzing operations at hundreds of leading companies worldwide, documenting thousands of business processes at precise levels of detail. We’ve anonymized this data—drawn from millions of dollars’ worth of consulting assignments—and have made it available to you in easy-to-use templates at affordable OpsDog prices.

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