You want to evaluate performance in your department but aren’t sure what to measure and how to track it. We help you select, define and visually track the metrics that matter.
Our analysts will establish and document metric definitions, then create an easy-to-update dashboard telling you everything you need to know to manage your business.
Contact us to determine what department or function you would like to measure. Our analysts will get to work defining metrics and creating your management dashboard.
We will chat with you to determine the departments or lines of business you want to track.
We then list and define the metrics that you should be tracking to monitor performance.
We will build a management dashboard for you containing relevant metrics and charts.
We will send the metric definition list and dashboard to you and train you on using them.
Off-the-shelf metric definitions and dashboards start at $500. Prices increase to $1,000 or more based upon the number of metrics included and desired complexity of the dashboard. Contact us for a quote.
Off-the-shelf metric definition lists and dashboards can take as little as 2 days to receive. Proejcts that require extra customization or research require 3-10 business days to complete depending on the level of customization required and the scope of the measurements.
Our data experts have hands-on experience crafting dashboards and defining metrics across a wide range of industries and functions, including finance, banking, manufacturing, insurance, human resources, contact centers and much more.
We typically deliver dashboards in Excel and metric definitions in PDF format. Prior to starting the project, we will determine which version of Excel you are using to ensure compatability. We can also build dashboards in a data visualization application, such as Tableau. Metric definitions can also be delivered in PowerPoint format.