Undamaged Supplier Shipment Rate

Benchmarking Report

Undamaged Supplier Shipment Rate

This PDF report includes benchmarking data (in a visual, chart-based format), an comprehensive KPI definition, characteristics of high performers and technical details on measuring Undamaged Supplier Shipment Rate. Purchase and download this easy-to-understand, presentation-ready report immediately to compare performance levels, set attainable performance targets, and push towards best-in-class performance for this KPI.


What is Undamaged Supplier Shipment Rate?

The total number of orders received from suppliers without any damage divided by the total number of supplier orders received over the same period of time, as a percentage.

Why should Undamaged Supplier Shipment Rate be measured?

Undamaged Supplier Shipment Rate measures the consistency with which suppliers deliver undamaged shipments to the company. A low value for this KPI may suggest that the company has not created standard requirements for supplier shipments or that the company has poor communication with its suppliers in general. A high rate of damaged shipments will increase the cycle time for the company's deliveries to their customers (costing time and money) and will require employees to spend time resolving the issue of the damaged shipment, when their efforts should be focused on core operations. Undamaged Supplier Shipment Rate can be increased by providing incentives to suppliers for damage-free shipments or by setting standards for how to package certain shipments in the supplier contract.


Download a Sample Undamaged Supplier Shipment Rate

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