Undamaged Supplier Shipment Rate

Benchmarking Report

Undamaged Supplier Shipment Rate

This PDF report includes benchmarking data (in a visual, chart-based format), an comprehensive KPI definition, characteristics of high performers and technical details on measuring Undamaged Supplier Shipment Rate. Purchase and download this easy-to-understand, presentation-ready report immediately to compare performance levels, set attainable performance targets, and push towards best-in-class performance for this KPI.

What is Undamaged Supplier Shipment Rate?

The total number of orders received from suppliers without any damage divided by the total number of supplier orders received over the same period of time, as a percentage.

Why should Undamaged Supplier Shipment Rate be measured?

Undamaged Supplier Shipment Rate measures the consistency with which suppliers deliver undamaged shipments to the company. A low value for this KPI may suggest that the company has not created standard requirements for supplier shipments or that the company has poor communication with its suppliers in general. A high rate of damaged shipments will increase the cycle time for the company's deliveries to their customers (costing time and money) and will require employees to spend time resolving the issue of the damaged shipment, when their efforts should be focused on core operations. Undamaged Supplier Shipment Rate can be increased by providing incentives to suppliers for damage-free shipments or by setting standards for how to package certain shipments in the supplier contract.

Download a Sample Undamaged Supplier Shipment Rate

Frequently Asked Questions

Q: How do you collect and validate your data?

A: From real-world consulting engagements with Fortune 500 leaders. We’ve spent 25 years conducting original research and anonymizing data from our engagements with top companies around the world. Every single data point we collect is scrutinized by our analysts to conform to established baselines and our rigorous in-house validation process. We won’t serve it up to you unless it meets our tough standards for utility and value.

Q: How much information will my Benchmarking Report contain?

A: Enough to produce a useful benchmark. And rest assured that it’s all current, validated, and useful. We only include data that’s been collected in the last five years. And while sample sizes vary by KPI, the average is 25, and the high end can surpass 1,000.

Q: How often do you update your reports?

A: Every year. We’re constantly gathering, scouring, and processing new data. We update our reports based on trends our analysts detect in the data, as well as the demand from our consulting clients and customers like you.

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