Category: KPI Report Examples

Mortgage Loan Officer Key Performance Metrics to Optimize the Borrower Experience

The launch of Rocket Mortgage from Quicken Loans put traditional mortgage lenders on notice: If you want to compete, you better provide borrowers with faster lending decisions and a streamlined application process. As a result, lenders are feeling the pressure to improve the borrower experience. One of the best ways to do just that is to dive into the world of mortgage loan officer key performance metrics. Learning how to harness the power behind key performance indicators (KPIs) can build stronger mortgage loan officers that in turn provide a better…

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Optimizing the Customer Experience with Mortgage Loan Officer Performance Metrics

Mortgage loan officers are the face of your lending organization and how they interact with potential borrowers plays a big role in mortgage loan profitability. Mortgage loan officer performance metrics allow you to uncover the inefficiencies that are holding them back from originating more loans and keeping borrowers happy. What are Performance Metrics for Mortgages Loan Officers? Mortgage loan officers, sometimes called mortgage loan originators, need to be adept at selling mortgages to creditworthy borrowers and following through on the loan until closing. They play an integral part in moving…

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KPI Report 101 - A Guide with Definitions, Examples, Formats, and Presentation Tips

KPI reports have become pivotal to managing businesses of many different types. If not quite as old as old as business itself, (performance measurement can be traced back to the 1494 published work of Italian accountant Luca Pacioli), what is universally known as ‘the bottom line’ can be taken as being the original key performance indicator. Even if a business can absorb a series of negative financial performance results, over time, practically every business prospers or folds based on the bottom line. With systems for a variety of strategic and…

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