Category: Logistics

4 Key Performance Indicators Logistics Companies Must Benchmark to Improve Operational Business Intelligence, Reduce Cost and Improve Customer Satisfaction

From the company’s warehouses to the customer’s front door, there are numerous logistics performance indicators, or Key Performance Indicators (KPIs), you must measure to benchmark where you stand against competitors and what you can change to bring a positive boost to customer satisfaction ratings and keep overhead costs in check.

Below are 4 logistics key performance indicators that logistics managers should be measuring to ensure they too can exceed customer expectations and boost satisfaction in all areas.

Read Full Post