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Optimizing the Customer Experience with Mortgage Loan Officer Performance Metrics

Mortgage loan officers are the face of your lending organization and how they interact with potential borrowers plays a big role in mortgage loan profitability. Mortgage loan officer performance metrics allow you to uncover the inefficiencies that are holding them back from originating more loans and keeping borrowers happy. What are Performance Metrics for Mortgages Loan Officers? Mortgage loan officers, sometimes called mortgage loan originators, need to be adept at selling mortgages to creditworthy borrowers and following through on the loan until closing. They play an integral part in moving…

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