Insights from OpsDog

We see it all too often. Banks struggle with—“drown in”?—messy data. They struggle to deal with it. So, they throw Excel sheet after Excel sheet at the problem. Why? They want to report as much as they can. And they miss the importance of business intelligence in banking. Does this help? Does it solve the problem? Of course it doesn’t! You knew that. But it still happens. It leads to long hours. High costs. Lots of people working on lots of reports—all of questionable value. How, then, do you solve…

Sometimes we get asked some strange questions, like “What is OpsDog?” To which we always reply, “Not much, what’s up with you?” When you get set up for a shot like that, you have to take it. For the most part though, we get asked more interesting questions, like “How can one move forward with implementing business intelligence in banking?” We like those kinds of questions, because we can get down to brass tacks and explore some of the concrete realities of implementing business intelligence in the banking industry. In…

If there’s one thing banks have a lot of currently, it’s data. Not just the kinds of data you might be familiar with, but data across a wide variety of sources and systems, from ATMs to traditional credit processing parts of the business. You might think that all this data means every bank is ready to implement business intelligence in banking, but there’s more to this than meets the eye. The fact of the matter is, yes banks have a lot of data available, but though they might have quantity,…

Black Friday is no longer the biggest event of the retail world. Though once considered to be the day to get the best deals for the year across the retail industry, now it’s being challenged by another holiday shopping day: Cyber Monday. And it’s quickly gaining more and more ground. The reason is simple. As consumers become more and more dependent on technology, they turn towards shopping in the comfort of their homes, instead of wading through physical lines in brick-and-mortar storefronts. These online business transactions are generally known as…

The utility marketplace is changing, offering opportunities for customers to alter the way they consume resources, such as water, gas and electricity. The electric power industry has been especially affected by this shift in consumption. The advent of new choices, such as solar panels, home batteries and smart appliances, have changed how consumers manage electricity consumption in their homes and businesses.

Let's take a look at 4 Key Performance Indicators for electric utility companies that managers should be measuring to stay on top of costs so that funds can be allocated to meet market demands.