Article Series

KPIs 101: The Definitive Guide

The Definitive Guide

Become a KPI Expert in 30 Minutes

Key Performance Indicators. KPIs. Metrics. Performance Management.

We’ll bet you hear these words thrown around all the time – but what are they and how do you use them to your advantage. Let’s talk.

Our KPIs 101 article series will help you become an expert by answering, in detail, some important questions:

  1. What exactly are KPIs and metrics? Is there a difference (yes)? Let us explain…
  2. I understand what KPIs are, but I need some examples to solidify my knowledge. Here are some great examples for you…
  3. Ok, “KPI” seems like a pretty broad term – how can I boil it down a bit to get to what I need? Check it out…
  4. Now I’m starting to get it, but how do I know which KPIs I should be measuring specifically? There’s a process for that…
  5. Wow, I feel smart. Now, I need to figure out how to put all this new knowledge to use – what’s the next move? Get to work…

Want to become the resident KPI expert? Take 30 minutes and read these 5 articles.

Then, if you have more time, read the next series about benchmarking – another valuable business improvement tool to keep in your toolbox.

Article Series: KPIs 101

The Definitive Guide
  1. 1. What are KPIs & Metrics (and What's the Difference)
  2. 2. Common KPI Examples & Definitions
  3. 3. Understanding the Different Types of KPIs
  4. 4. How to Select the Right KPIs for Your Business
  5. 5. How to Use KPIs to Improve Your Operations