Broadcast Media KPIs & Metric Definitions

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KPI's & Data

Number of FCC Complaints (Radio)

The total number of complaints filed to the Federal Communications Commission (FCC) related to the violation of radio FCC regulations by the company over a certain period of time.

KPI Type : Volume

KPI's & Data

Audience Share

The number of individuals (or households) whose television sets are tuned to a certain station, channel or program divided by the total number of individuals (or households) viewing TV at a...

KPI Type : Quality

KPI's & Data

Live+7 Rating

A metric developed by Nielsen that measures the overall viewership of a certain TV program by taking the sum of the number of households that viewed the program live plus the number of house...

KPI Type : Quality

KPI's & Data

Live+SD Rating

A metric developed by Nielsen that measures the overall viewership of a certain TV program by taking the sum of the number of households that viewed the program live plus the number of house...

KPI Type : Quality

KPI's & Data

Total Television (TV) Advertising Revenue

The total revenue earned from selling advertisements through television advertising spots over a certain period of time.

KPI Type : Revenue

KPI's & Data

Affiliate Fee Revenue

The dollar amount of revenue earned by the company from fees paid by cable providers for the rights to broadcast the company's networks over a certain period of time.

KPI Type : Revenue

KPI's & Data

Share of Broadcast

The dollar amount of television spot advertising revenue earned by the company divided by the total industry-wide television market spot advertising revenue earned over the same period of ti...

KPI Type : Revenue

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KPI's & Data

Cumulative Subscribers

The cumulative sum of the number of customers subscribed to the company's TV networks at a certain point in time. A customer who is subscribed to two of the company's subsidiary networks wou...

KPI Type : Volume

KPI's & Data

Viewer Demographics: Gender

A breakdown of viewers based on gender (i.e., male, female, etc.). Calculated by dividing the number of viewers for single gender by the total number of viewers across all genders.

KPI Type : Volume

KPI's & Data

Viewer Demographics: Ethnicity

A breakdown of viewers based on ethnicity (i.e., Chinese, Indian, American, etc.). Calculated by dividing the number of viewers for single ethnic group by the total number of viewers across...

KPI Type : Volume

KPI's & Data

Viewer Demographics: Age

A breakdown of viewers based on age (i.e., 18-24, 25-34, 35-44, etc.). Calculated by dividing the number of viewers for a single age group by the total number of viewers across all age group...

KPI Type : Volume

KPI's & Data

Viewer Demographics: Generation

A breakdown of viewers based on generation (i.e., Baby Boomers, Gen Y, etc.). Calculated by dividing the number of viewers for single generation by the total number of viewers across all gen...

KPI Type : Volume

KPI's & Data

Viewer Demographics: Location

A breakdown of viewers based on geographic location (i.e., Mexico, India, Japan, United States, etc.). Calculated by dividing the number of viewers for single location by the total number of...

KPI Type : Volume

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KPI's & Data

Number of FCC Complaints (Television)

The total number of complaints filed to the Federal Communications Commission (FCC) related to the violation of television FCC regulations by the company over a certain period of time.

KPI Type : Volume

KPI's & Data

Percentage of Ad Revenue from New Programs

The dollar amount of advertising revenue that is earned from programs that have been broadcast for less than one year divided by the total dollar amount of advertising revenue earned over th...

KPI Type : Revenue

KPI's & Data

Number of New Programs Developed

The total number of new programs that are successfully developed (i.e., not scrapped or canceled prior to airing) by the company over a certain period of time (segmented by radio, TV, etc.)

KPI Type : Volume

KPI's & Data

Number of Programs Canceled

The total number of programs developed by the company that had previously been on-air but were canceled by the company over a certain period of time (segmented by radio, TV, etc.).

KPI Type : Volume

KPI's & Data

Cost per Production Hour

The total expense incurred by the Studio Operations function divided by the total number of hours that the function spends producing content over the same period of time.

KPI Type : Cost

KPI's & Data

Total Production Equipment Expense

The total equipment-related expense (cameras, booms, computers, microphones, cables, etc.) incurred by the Studio Operations function over a certain period of time.

KPI Type : Cost

KPI's & Data

Production Delays per Program

The number of production delays that are experienced by the company divided by the total number of programs that are managed by the company over the same period of time.

KPI Type : Quality

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Support Group Operations
-
- 344Finance
- 245Human Resources
- 230Information Technology
- 372Marketing
- 70Legal
- 93Compliance
- 165Shared Services
- 16Risk Management
General Line Groups
-
- 150Call Center
- 150Customer Service
- 162Product Development
- 102Collections
- 300Sales
Supply Chain Operations
-
- 461Supply Chain Management
- 167Production
- 128Procurement
- 108Order Management
- 106Materials Management
- 107Distribution
- 67Master Data Management
- 60Logistics
Financial Services
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- 965Banking
- 229Insurance
- 130Mortgage Lending
- 428Investment Management
- 445Broker Dealer
- 235Consumer Finance
Healthcare
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- 447Health Plans
- 101Pharmaceuticals
- 81Healthcare Facilities & Services
Other Services
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- 118Utilities
- 65Print Publishing
- 68Broadcast Media
- 263Advertising
- 90Retail

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Broadcast Media KPIs, Metrics & Benchmarks

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Number of FCC Complaints (Radio)

Audience Share

Live+7 Rating

Live+SD Rating

Total Television (TV) Advertising Revenue

Affiliate Fee Revenue

Share of Broadcast

Cumulative Subscribers

Viewer Demographics: Gender

Viewer Demographics: Ethnicity

Viewer Demographics: Age

Viewer Demographics: Generation

Viewer Demographics: Location

Number of FCC Complaints (Television)

Percentage of Ad Revenue from New Programs

Number of New Programs Developed

Number of Programs Canceled

Cost per Production Hour

Total Production Equipment Expense

Production Delays per Program

Percentage of Programs Completed Under Budget

Average Visit Length

Page Load Time

New Visitor Ratio

Digital Advertising Revenue

Total Volume: Long Form Video Requests

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