What are Banking KPIs?
Banking KPIs and metrics can be implemented throughout any bank to measure the performance of its employees, its products, and its adherence to industry regulations (i.e., compliance). Most banks – particularly large commercial banks (e.g., Chase Bank, Bank of America, etc.) – offer a wide range of products and services to their customers. Different KPIs must be defined and tracked at various areas throughout the bank – for individual products (e.g., mortgage, commercial lending, treasury, etc.), for back office operations (e.g., call center, fraud prevention, etc.) and for overhead functions (e.g., finance, HR, IT, etc.).
How to Use KPIs and Metrics to Improve Bank Operations
As mentioned above, the typical bank has no shortage of areas where KPIs can be implemented to monitor performance. With such a high number of valuable measurement areas, it is important to select a manageable set of KPIs, and avoid “analysis paralysis.” Start with areas that generate the most revenue – typically consumer, mortgage and commercial lending for most banks. Within each area, select 3-5 KPIs, and drill-down to the individual employee level, when possible, to drive improvement (e.g., loan production per loan officer, etc.).
6 Banking KPIs for Executives & Shareholders
A bank may require hundreds of KPIs to measure performance for each of its products and operational areas. However, executives (and shareholders) are typically interested in a few high-level metrics that speak to the overall performance of the bank. Here are 6 simple banking KPIs that executives and shareholders will be interested in:
![](/assets/img/categories/kpi-images/banking-kpis-and-metrics-definitions-examples-and-benchmarks.png)
- 1.Efficiency Ratio
- 2.Operating Expense as a Percentage of Assets
- 3.Total Loans Outstanding (Growth Rate)
- 4.Total Deposits (Growth Rate)
- 5.Non-Performing Loan Ratio
- 6.Loan Yield
Buy Banking KPI Benchmarking “Data-as-a-Service” Products from Opsdog
Opsdog.com sells Banking KPI and benchmarking data in three different ways.
- Comprehensive Banking KPI benchmarking reports bundles that include 10 to 80+ measured KPIs.
- Price range is from $750-$2000 per report
- Instant download
-
Individual Banking KPI benchmarks that contain 1 benchmarked KPI –
- Price range is $50-$65 per individual benchmarked KPI
- Instant download
-
Custom Banking benchmarking KPI Data-as-a-Service projects and consulting engagements
- 3-10 week long KPI benchmarking projects
- Price varies based on scope
- Hybrid on-site/off-site low-cost model
Browse Instant Download Banking KPI and Benchmarking Products for Purchase Below
Business intelligence that’s so smart, it’s the PhD of KPIs
![Certificate](/assets/img/ads/certificate.png)
Blow away your boss with business intelligence KPI dashboards!
![Chart](/assets/img/ads/chart.png)
Best practice = Biggest transformation. Custom business intelligence dashboards from OpsDog.
![Rocket](/assets/img/ads/rocket.png)
Select an industry.
-
Support Group Operations
-- 344Finance
- 245Human Resources
- 230Information Technology
- 372Marketing
- 70Legal
- 93Compliance
- 165Shared Services
- 16Risk Management
-
General Line Groups
-- 150Call Center
- 150Customer Service
- 162Product Development
- 102Collections
- 300Sales
-
Supply Chain Operations
- -
Financial Services
-- 966Banking
- 229Insurance
- 130Mortgage Lending
- 428Investment Management
- 445Broker Dealer
- 235Consumer Finance
-
Healthcare
- -
Other Services
-- 118Utilities
- 65Print Publishing
- 68Broadcast Media
- 263Advertising
- 90Retail
![Contact OpsDog](/assets/img/ads/full.png)
Let us take your KPIs & business intelligence efforts to the top.