Banking KPIs, Metrics & Benchmarks

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Opsdog.com sells Banking KPI and benchmarking data in three different ways.

1. Comprehensive Banking KPI benchmarking reports bundles that include 10 to 80+ measured KPIs.
   • Price range is from $750-$2000 per report
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2. Individual Banking KPI benchmarks that contain 1 benchmarked KPI –
   • Price range is $50-$65 per individual benchmarked KPI
   • Instant download
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   • 3-10 week long KPI benchmarking projects
   • Price varies based on scope
   • Hybrid on-site/off-site low-cost model

Browse Instant Download Banking KPI and Benchmarking Products for Purchase Below

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KPI's & Data

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Percentage of Nostro Breaks Resolved in 3-5 Days (Equity Derivatives)

The number of Nostro breaks (trade breaks that occur due to mismatches of expected and actual cash flow between paying and receiving institutions) originating from equity derivative-related...

KPI Type : Quality

KPI's & Data

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Percentage of Nostro Breaks Resolved in 1-2 Weeks (Equity Derivatives)

The number of Nostro breaks (trade breaks that occur due to mismatches of expected and actual cash flow between paying and receiving institutions) originating from equity derivative-related...

KPI Type : Quality

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KPI's & Data

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Percentage of Nostro Breaks Resolved in 2-5 Weeks (Equity Derivatives)

The number of Nostro breaks (trade breaks that occur due to mismatches of expected and actual cash flow between paying and receiving institutions) originating from equity derivative-related...

KPI Type : Quality

KPI's & Data

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Percentage of Nostro Breaks Resolved in 1 Day (Currency Options)

The number of Nostro breaks (trade breaks that occur due to mismatches of expected and actual cash flow between paying and receiving institutions) originating from currency option-related tr...

KPI Type : Quality

KPI's & Data

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Percentage of Nostro Breaks Resolved in 2 Days (Currency Options)

The number of Nostro breaks (trade breaks that occur due to mismatches of expected and actual cash flow between paying and receiving institutions) originating from currency option-related tr...

KPI Type : Quality

KPI's & Data

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Percentage of Nostro Breaks Resolved in 3-5 Days (Currency Options)

The number of Nostro breaks (trade breaks that occur due to mismatches of expected and actual cash flow between paying and receiving institutions) originating from currency option-related tr...

KPI Type : Quality

KPI's & Data

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Percentage of Nostro Breaks Resolved in 1-2 Weeks (Currency Options)

The number of Nostro breaks (trade breaks that occur due to mismatches of expected and actual cash flow between paying and receiving institutions) originating from currency option-related tr...

KPI Type : Quality

KPI's & Data

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Calls Handled per Checking Account

The total number of incoming customer support calls received by a bank's Call Center divided by the number of checking accounts managed by the bank.

KPI Type : Volume

KPI's & Data

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Right Party Contact (RPC) Rate

The number of outbound calls made to the intended contact (i.e., a "right party" contact, or RPC) as a percentage of total outbound calls connected over the same period of time.

KPI Type : Quality

KPI's & Data

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Cycle Time: Trade Execution

The number of minutes required to complete, or execute, an individual trade, from the time the trade is ordered (typically by high-net-worth individuals, families or businesses) until the tr...

KPI Type : Service

KPI's & Data

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Assets Under Management (AUM)

The total dollar value of the assets managed by the firm (i.e., assets under management) at a certain point in time.

KPI Type : Volume

KPI's & Data

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Total Volume: Trade Breaks

The total number of trade breaks (i.e., rapid and sharp price declines) due to incorrect routing, wrong instructions, rejected transaction, missing data, etc. that occur over a certain perio...

KPI Type : Volume

KPI's & Data

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Total Volume: Trade (All)

The total number of trades (all types) executed over a certain period of time.

KPI Type : Volume

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KPI's & Data

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Wires per Employee

The number of wire transfers, whether manual or automated, processed over a given time period divided by the total number of employees processing wire transfers.

KPI Type : Productivity

KPI's & Data

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Return on Investment (ROI)

Net profit earned divided by total amount invested (for a single investment or series of investments), as a percentage. ROI indicates how successful the firm is in investing in various finan...

KPI Type : Revenue

KPI's & Data

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Cycle Time: Loss Mitigation Decision

The number of business days required to make a decision on a loss mitigation referral, from the time the referral is received until the time the decision is made to mitigate a loss.

KPI Type : Service

KPI's & Data

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Cycle Time: Mortgage Repurchase Request Processing

The number of business days required to fully process a mortgage repurchase request, from the time the repurchase request is received until when the request is processed.

KPI Type : Service

KPI's & Data

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Mortgage Foreclosure Sales per Foreclosure Employee

The total number of mortgage foreclosure sales made over a certain period of time divided by the total number of mortgage foreclosure employees. Foreclosure employees are responsible for mon...

KPI Type : Productivity

KPI's & Data

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Average Mortgage Loan Value

The total dollar value of mortgage loans found within the bank's loan portfolio divided by the number of mortgage loans originated over the same period of time.

KPI Type : Quality

KPI's & Data

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Cycle Time: Mortgage Foreclosure Sale

The number of business days required to complete a mortgage foreclosure sale, from the time the referral is received until the time the foreclosure sale is finalized.

KPI Type : Service

KPI's & Data

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Mortgage Bankruptcy Portfolio Composition: Chapter 11

The total value of mortgage loans in Chapter 11 bankruptcy divided by the total value of all mortgage loans in bankruptcy (Chapter 11, 13, 7, other) within the bank's portfolio, as a percent...

KPI Type : Quality

KPI's & Data

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Mortgage Bankruptcy Portfolio Composition: Chapter 13

The total value of mortgage loans in Chapter 13 bankruptcy divided by the total value of all mortgage loans in bankruptcy (Chapter 11, 13, 7, other) within the bank's portfolio, as a percent...

KPI Type : Quality

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KPI's & Data

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Mortgage Bankruptcy Portfolio Composition: Chapter 7

The total value of mortgage loans in Chapter 7 bankruptcy divided by the total value of all mortgage loans in bankruptcy (Chapter 11, 13, 7, other) within the bank's portfolio, as a percent...

KPI Type : Quality

KPI's & Data

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Mortgage Loan Boarding Expense as a Percentage of Total Loan Servicing Expense

The cost of mortgage loan booking (transferring all loan data and documents from the loan origination system to the loan servicing system and verifying closing documentation) divided by tota...

KPI Type : Cost

KPI's & Data

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Calls Handled per Mortgage

The total number of calls handled by loan servicing representatives over a certain period of time divided by the total number of mortgages in the bank's servicing portfolio.

KPI Type : Volume

KPI's & Data

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CFPB Letters per 100,000 Mortgages

The number of Consumer Financial Protection Bureau (CFPB) letters received over a certain period of time divided by each 100,000 mortgages in the bank's servicing portfolio.

KPI Type : Volume

KPI's & Data

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Chapter 7 Reaffirmation Rate

The total number of Chapter 7 bankruptcy filings reaffirmed (an agreement reached between lender and borrower to repay) divided by the total number of Chapter 7 reaffirmation agreements prop...

KPI Type : Quality

KPI's & Data

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Mortgage Collateral Management Expense as a Percentage of Total Loan Servicing Expense

The total mortgage collateral management-related expense (includes lien release, insurance documentation, etc.) divided by the total mortgage loan servicing expense over the same period of t...

KPI Type : Cost

KPI's & Data

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Mortgage Customer Service Expense as a Percentage of Total Loan Servicing Expense

The total mortgage customer service-related expense (includes call center, all customer correspondence, etc.) divided by the total mortgage loan servicing expense over the same period of tim...

KPI Type : Cost

KPI's & Data

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Mortgages Delinquent for 30+ Days per Default Employee

The total number of mortgages delinquent for 30 or more days divided by the total number of default employees. Default employees are responsible for managing an assigned portfolio for non-pe...

KPI Type : Productivity

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