Distribution KPIs, Metrics & Benchmarks

KPIs & Metrics to Measure and Manage Distribution Performance

Distribution

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KPI's & Data 

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Total Expense: Distribution

The total expense incurred by the Distribution function over a certain period of time. Total expense includes labor, benefits, occupancy, and technology costs.

KPI Type : Cost

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KPI's & Data 

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Units Shipped per Distribution Employee

The total number of products (individual units) shipped over a certain period of time divided by the number of employees working within the Distribution function. Includes both internal (i.e...

KPI Type : Productivity

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KPI's & Data 

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Distribution Staffing Ratio

The number of company-wide employees divided by the total number of Distribution employees working for the company at the same point in time, expressed as a ratio (e.g., total employees per...

KPI Type : Organizational

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KPI's & Data 

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Expense per Distribution Employee

The total expense incurred by the company divided by the number of employees working within the Distribution function over the same period of time.

KPI Type : Cost

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KPI's & Data 

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Unit Cost: Fleet Asset Maintenance

The total cost of maintaining a company's transportation fleet (labor, parts, overhead, etc.) divided by the number of transportation assets in the company's fleet over a certain period of t...

KPI Type : Cost

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KPI's & Data 

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Average Fleet Miles per Gallon (MPG)

The number of miles all transportation assets have moved divided by the total number of gallons of fuel consumed over a certain period of time. Segment by vehicle type and driver to compare...

KPI Type : Quality

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KPI's & Data 

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Fleet Hours Out of Service

The number of hours in which all transportation assets are not available for use over a certain period of time.

KPI Type : Quality

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KPI's & Data 

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Average Age of Transportation Fleet

The total number of years in which all of the company's fleet of transportation vehicles have been in operation divided by the number of vehicles in operation over the same period of time.

KPI Type : Quality

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KPI's & Data 

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Number of Transportation Vendors Used

The total number of transportation vendors used by the company at a certain point in time.

KPI Type : Quality

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KPI's & Data 

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Total Expense: Fleet Management

The total expense incurred by the Fleet Management function over a certain period of time. Total expense includes labor, benefits, occupancy, and technology costs.

KPI Type : Cost

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KPI's & Data 

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Units Picked and Shipped

The total number of products (individual units) picked and shipped to customers over a given period of time.

KPI Type : Quality

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KPI's & Data 

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Percentage of Orders Shipped from Manufacturing Sites

The number of units shipped to customers directly from company manufacturing sites divided by the total number of units shipped to customers over the same period of time, as a percentage.

KPI Type : Quality

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KPI's & Data 

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Management Levels: Distribution

The total number of management levels, or layers, in the Distribution function.

KPI Type : Organizational

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KPI's & Data 

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Span of Control: Distribution

The average number of Distribution employees reporting to each manager working within the Distribution function.

KPI Type : Organizational

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KPI's & Data 

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Frequency of Third-Party Logistic (3PL) Vendor Evaluations

The average number of months elapsed between formal evaluations of third party logistics (3PL) vendors over a certain period of time.

KPI Type : Quality

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KPI's & Data 

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Total Volume: Third-Party Logistics (3PL) Vendors

The total number of third-party logistics (3PL) vendors working for the company at a certain point in time.

KPI Type : Service

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KPI's & Data 

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External Shipping Capacity Utilization Rate

The shipping capacity used for outbound shipments (shipments to customers outside the company) divided by the total shipping capacity available for use over the same period of time, as a per...

KPI Type : Productivity

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KPI's & Data 

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Internal Shipping Capacity Utilization Rate

The shipping capacity used for internal shipments (i.e., shipments to company manufacturing plants or warehouse/distribution centers) divided by the total shipping capacity available for use...

KPI Type : Productivity

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KPI's & Data 

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Total Employees: Fleet Management

The total number of employees working within the Fleet Management function at a certain point in time. Employee headcount may be segmented by location, product or team.

KPI Type : Organizational

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KPI's & Data 

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Cases Picked per Employee

The total number of cases picked in preparation for distribution over a certain period of time divided by the number of employees working on order picking and shipment.

KPI Type : Productivity

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KPI's & Data 

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Company-Owned Distribution Centers as a Percentage of Distribution Centers Used

The number of company-owned distribution centers used divided by the total number of distribution centers used by the company over the same period of time, as a percentage.

KPI Type : Organizational

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KPI's & Data 

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Distribution Center Expense per Hundredweight (cwt)

The total expense incurred by the distribution center (receiving shipments, warehousing, sorting, inventory control, picking, etc.) divided by each one hundred pounds of product delivered to...

KPI Type : Cost

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KPI's & Data 

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Freight Expense per Mile

The total freight or trucking expense (includes truck payments, insurance, fuel, permits, truck maintenance, labor, etc.) incurred divided by each mile traveled by fleet assets over the same...

KPI Type : Cost

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KPI's & Data 

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Fully Outsourced Distribution Centers as a Percentage of Distribution Centers Used

The number of fully outsourced (building management and labor) distribution centers used divided by the total number of distribution centers used by the company over the same period of time,...

KPI Type : Organizational

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KPI's & Data 

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Intra-Company Transportation Expense per Case

The total expense incurred by intra-company transportation (transportation from the manufacturing plant to distribution centers, etc.) divided by the number of cases or pallets delivered to...

KPI Type : Cost

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KPI's & Data 

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Intra-Company Transportation Expense per Hundredweight (cwt)

The total expense incurred by intra-company transportation (transportation from the manufacturing plant to distribution centers, etc.) divided by each one hundred pounds of product delivered...

KPI Type : Cost

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KPI's & Data 

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Customer Transportation Expense per Case

The total expense incurred by outbound customer transportation (deliveries to customers; does not include intra-company deliveries) divided by the number of cases or pallets delivered to cus...

KPI Type : Cost

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KPI's & Data 

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Customer Transportation Expense per Hundredweight (cwt)

The total expense incurred through outbound customer transportation activities (deliveries to customers; does not include intra-company deliveries) divided by each one hundred pounds of prod...

KPI Type : Cost

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KPI's & Data 

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Management and Overhead Expense per Hundredweight (cwt)

The total expense incurred by distribution overhead and management (salaries, equipment, etc.) divided by each one hundred pounds of product delivered over the same period of time.

KPI Type : Cost

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KPI's & Data 

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Labor Expense as a Percentage of Total Supply Chain Expense

The total expense incurred by labor (salaries, benefits, etc.) within the company's supply chain functions (procurement, materials management, distribution, etc.) divided by the total expens...

KPI Type : Cost

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