Broker Dealer KPIs, Metrics & Benchmarks

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KPI's & Data

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T+2-5 Confirmation Rate: Interest Rate Derivatives

The number of electronic interest rate derivative trade confirmations that are affirmed (verified) two to five days after the interest rate derivative trades are made by the firm divided by...

KPI Type : Quality

KPI's & Data

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T+1 Confirmation Rate: Interest Rate Derivatives

The number of electronic interest rate derivative trade confirmations that are affirmed (verified) one day after the interest rate derivative trades are made by the firm divided by the total...

KPI Type : Quality

KPI's & Data

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Same-Day (T+0) Confirmation Rate: Interest Rate Derivatives

The number of electronic interest rate derivative trade confirmations that are affirmed (verified) on the same day the interest rate derivative trades are made by the firm divided by the tot...

KPI Type : Quality

KPI's & Data

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Electronically Eligible Confirmation Rate: Commodity Derivatives

The number of commodity derivative-related trades that are electronically confirmed divided by the number of electronically eligible (trades that can potentially be confirmed electronically)...

KPI Type : Quality

KPI's & Data

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Electronically Eligible Confirmation Rate: Currency Options

The number of currency option-related trades that are electronically confirmed divided by the number of electronically eligible (trades that can potentially be confirmed electronically) curr...

KPI Type : Quality

KPI's & Data

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Electronically Eligible Confirmation Rate: Equity Derivatives

The number of equity derivative-related trades that are electronically confirmed divided by the number of electronically eligible (trades that can potentially be confirmed electronically) eq...

KPI Type : Quality

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KPI's & Data

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Electronically Eligible Confirmation Rate: Credit Derivatives

The number of credit derivative-related trades that are electronically confirmed divided by the number of electronically eligible (trades that can potentially be confirmed electronically) cr...

KPI Type : Quality

KPI's & Data

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Electronically Eligible Confirmation Rate: Interest Rate Derivatives

The number of interest rate derivative-related trades that are electronically confirmed divided by the number of electronically eligible (trades that can potentially be confirmed electronica...

KPI Type : Quality

KPI's & Data

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Non-Electronically Eligible Trade Rate: Commodity Derivatives

The number of commodity derivative-related trades made that are not eligible to be electronically confirmed divided by the total number of commodity derivative-related trades executed by the...

KPI Type : Quality

KPI's & Data

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Non-Electronically Eligible Trade Rate: Currency Options

The number of currency option-related trades made that are not eligible to be electronically confirmed divided by the total number of currency option-related trades executed by the firm over...

KPI Type : Quality

KPI's & Data

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Non-Electronically Eligible Trade Rate: Equity Derivatives

The number of equity derivative-related trades made that are not eligible to be electronically confirmed divided by the total number of equity derivative-related trades executed by the firm...

KPI Type : Quality

KPI's & Data

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Non-Electronically Eligible Trade Rate: Credit Derivatives

The number of credit derivative-related trades made that are not eligible to be electronically confirmed divided by the total number of credit derivative-related trades executed by the firm...

KPI Type : Quality

KPI's & Data

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Non-Electronically Eligible Trade Rate: Interest Rate Derivatives

The number of interest rate derivative-related trades made that are not eligible to be electronically confirmed divided by the total number of interest rate derivative-related trades execute...

KPI Type : Quality

KPI's & Data

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Manual Confirmation Rate: Commodity Derivatives

The number of commodity derivative-related trades made by the firm that can be, but are not electronically confirmed divided by the total number of commodity derivative-related trades made b...

KPI Type : Quality

KPI's & Data

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Manual Confirmation Rate: Currency Options

The number of currency option-related trades made by the firm that can be, but are not electronically confirmed divided by the total number of currency option-related trades made by the firm...

KPI Type : Quality

KPI's & Data

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Manual Confirmation Rate: Equity Derivatives

The number of equity derivative-related trades made by the firm that can be, but are not electronically confirmed divided by the total number of equity derivative-related trades made by the...

KPI Type : Quality

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KPI's & Data

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Earnings Before Owners Compensation (EBOC) as a Percentage of Total Revenue

The amount by which revenue generated from sales exceeds the operational costs of a company (before the business owner is paid for services rendered) divided by the total revenue generated b...

KPI Type : Revenue

KPI's & Data

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Percentage of New Client Accounts Not-In-Good-Order (NIGO): FX Trading

The number of new clients with accounts (focused on foreign exchange assets) that are considered "not-in-good-order" (NIGO) due to missing documentation, fields within the account applicatio...

KPI Type : Quality

KPI's & Data

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Percentage of New Client Accounts Not-In-Good-Order (NIGO): Fixed Income

The number of new clients with accounts (focused on Fixed Income assets) that are considered "not-in-good-order" (NIGO) due to missing documentation, fields within the account application th...

KPI Type : Quality

KPI's & Data

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Percentage of New Client Accounts Not-In-Good-Order (NIGO): Derivatives

The number of new clients with accounts (focused on derivative assets) that are considered "not-in-good-order" (NIGO) due to missing documentation, fields within the account application that...

KPI Type : Quality

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KPI's & Data

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Percentage of Outstanding Trade Settlements (T+15): Derivatives

The number of derivative-related trade settlements (the process by which securities are delivered in exchange for payment) that are unpaid after 15 days divided by the total number of outsta...

KPI Type : Quality

KPI's & Data

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Percentage of Derivative Trades Confirmed Without Documentation

The number of derivative-related trades (includes OTC and exchange-traded equity, interest rate, credit, currency and commodities derivative transactions) made by the firm that are confirmed...

KPI Type : Quality

KPI's & Data

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Clients per Registered Financial Representative

The total number of clients managed by the investment management organization divided by the number of registered financial representatives (RR), captive or independent, working for the comp...

KPI Type : Productivity

KPI's & Data

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Labor Expense per Trade Reporting Error (Back Office)

The total dollar amount spent on back office (typically found within the Trade Operations & Support function) employee salaries divided by the number of errors found within a trade blotter...

KPI Type : Cost

KPI's & Data

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Percentage of Nostro Breaks Resolved After 4 Weeks (Interest Rate Derivatives)

The number of Nostro breaks (trade breaks that occur due to mismatches of expected and actual cash flow between paying and receiving institutions) originating from interest rate derivative-r...

KPI Type : Quality

KPI's & Data

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Unit Cost: Trade Processing (Front and Back Office)

The total cost of processing trades within the front and back offices (typically performed in the Sales & Trading and Trade Operations & Support functions) divided by the total number of tra...

KPI Type : Cost

KPI's & Data

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Labor Expense per Trade Reporting Error (Front Office)

The total dollar amount spent on front office (typically found within the Sales & Trading function) employee salaries divided by the number of errors found within the trade blotter (a recor...

KPI Type : Cost

KPI's & Data

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Late Confirmation Rate: Equities

The number of equity trade transactions confirmed after the contractual confirmation date has passed divided by the total number of equity trade confirmations completed over the same period...

KPI Type : Quality

KPI's & Data

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Stock Traders as a Percentage of Total Employees

The total number of stock traders, or brokers, divided by the total number of employees working for the company at the same point in time, as a percentage.

KPI Type : Organizational

KPI's & Data

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Trade Reporting Error Rate

The number of errors (i.e., incorrect amounts, customer information, etc.) found within a trade blotter (a record of trades made) divided by the total number of trades recorded within the tr...

KPI Type : Quality

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