Insurance KPIs, Metrics & Benchmarks

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Opsdog.com sells Insurance KPI and benchmarking data in three different ways.

1. Comprehensive Insurance KPI benchmarking reports bundles that include 10 to 80+ measured KPIs.
   • Price range is from $750-$2000 per report
   • Instant download
2. Individual Insurance KPI benchmarks that contain 1 benchmarked KPI –
   • Price range is $50-$65 per individual benchmarked KPI
   • Instant download
3. Custom Insurance benchmarking KPI Data-as-a-Service projects and consulting engagements
   • 3-10 week long KPI benchmarking projects
   • Price varies based on scope
   • Hybrid on-site/off-site low-cost model

Browse Instant Download Insurance KPI and Benchmarking Products for Purchase Below

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KPI's & Data

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SLA Address Change Cycle Time

The number of calendar days within which an address change confirmation/acknowledgement should be mailed as defined by the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Policy Change

Percentage of policy change confirmations/acknowledgements mailed in the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Address Change

Percentage of address changes confirmations/acknowledgements mailed within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Insurance Application Mail

Percentage of insurance applications received by the insurance company within the time specified within the company's service level agreement.

KPI Type : Service

KPI's & Data

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SLA Adherence: Beneficiary Change

Percentage of beneficiary change confirmations/acknowledgements mailed within the time specified within the service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Cash Dividend

Percentage of cash dividend checks mailed within the time specified in the company's service level agreement (SLA).

KPI Type : Service

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KPI's & Data

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SLA Adherence: Cash Surrender

Percentage of cash surrender checks mailed in the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Change of Dividend Option

Percentage of change of dividend option confirmations/acknowledgements mailed within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Claim Payment

Percentage of claim checks mailed in the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Coverage Offer

Percentage of offers accepted and approved for issue within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Disbursements

Percentage of participant disbursements (i.e., payments made by the company in cash or cash equivalents) processed in the time specified within the company's service level agreement.

KPI Type : Service

KPI's & Data

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SLA Adherence: Dividend to Pay Premium

Percentage of dividend to pay premium confirmations/acknowledgements mailed within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Full-Term Conversion

Percentage of full-term conversion confirmations/acknowledgements mailed in the time specified within the company's service level agreement (SLA).

KPI Type : Service

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KPI's & Data

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SLA Adherence: Group Contract

Percentage of group contracts mailed within the time specified by the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Group ID Card

Percentage of group identification cards mailed within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Group Proposal

Percentage of group proposals delivered to the producer within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Issue Case

Percentage of policies generated within the time specified within the company's service level agreements (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Mode Change

Percentage of mode (frequency of payment) change confirmations/acknowledgements mailed within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: New Business

Percentage of first bills mailed within the time specified by the company's service level agreement.

KPI Type : Service

KPI's & Data

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SLA Adherence: Ownership Change

Percentage of ownership change confirmations/acknowledgements mailed within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Partial-Term Conversion

Percentage of partial-term conversion confirmations/acknowledgements mailed in the time specified within the company's service-level agreement.

KPI Type : Service

KPI's & Data

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SLA Adherence: Pending Requirement

Percentage of final pending requirements received within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Plan Amendment

Percentage of plan amendments appearing on the system in the time specified by the company's service level agreement (SLA).

KPI Type : Service

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KPI's & Data

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SLA Adherence: Reinstatement

Percentage of reinstatement confirmations/acknowledgements mailed in the time specified by the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Remittance

Percentage of remittances processed within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Underwriter Reviews

Percentage of underwriting reviews that occur within the standard cycle time (SLA).

KPI Type : Service

KPI's & Data

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SLA Adherence: Underwriting Decisions

Percentage of underwriting decisions made within the time specified within the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Insurance Application Mail Cycle Time

Number of calendar days within which an insurance application should be received by the insurance company, or agency, as defined by the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

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SLA Beneficiary Change Cycle Time

Number of calendar days within which a beneficiary change confirmation/acknowledgment should be mailed as defined by the company's service level agreement (SLA).

KPI Type : Service

KPI's & Data

NULL

SLA Cash Dividend Cycle Time

Number of calendar days within which a cash dividend check should be mailed as defined by the company's service level agreement (SLA).

KPI Type : Service

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