Banking KPIs, Metrics & Benchmarks

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Opsdog.com sells Banking KPI and benchmarking data in three different ways.

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2. Individual Banking KPI benchmarks that contain 1 benchmarked KPI –
   • Price range is $50-$65 per individual benchmarked KPI
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   • 3-10 week long KPI benchmarking projects
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Browse Instant Download Banking KPI and Benchmarking Products for Purchase Below

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KPI's & Data

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Construction Loan Fees per Construction Loan Officer

The total dollar amount of construction loan fees earned over a certain period of time divided by the number of construction loan officers working for the bank.

KPI Type : Productivity

KPI's & Data

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Construction Loan Production per Construction Loan Officer

The total dollar amount of new construction loans originated over a certain period of time divided by the number of construction loan officers working for the bank.

KPI Type : Productivity

KPI's & Data

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Construction Loans Outstanding per Construction Loan Officer

The total dollar amount of unpaid, interest-bearing construction loan balances managed by the bank divided by the number of loan officers originating construction loans at the same point in...

KPI Type : Productivity

KPI's & Data

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Consumer Lending Employee Staffing Ratio

The total number of company-wide employees divided by the number of employees working within the bank or firm's Consumer Lending function. Consumer lending employees includes loan officers,...

KPI Type : Organizational

KPI's & Data

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Consumer Loan Auto-Decision Rate (Conditional)

The number of consumer loans processed that are run through an automated underwriting decision platform and require little or no manual work divided by the total number of consumer loans pro...

KPI Type : Quality

KPI's & Data

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Consumer Loan Charge-Offs per Consumer Loan Collector

The number of consumer loan debts declared to be uncollectable (i.e., charged-off) over a certain period of time divided by the total number of consumer loan collectors working for the compa...

KPI Type : Volume

KPI's & Data

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Consumer Loan Document Packages per Consumer Loan Support Employee

The number of consumer loan document packages processed and delivered divided by the total number of Consumer Loan Support employees working on preparing loan document packages.

KPI Type : Productivity

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KPI's & Data

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Consumer Loans Closed per Branch

The total number of consumer loans closed over a certain period of time divided by the number of retail branch locations operated by the bank.

KPI Type : Productivity

KPI's & Data

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Consumer Loans Closed per Underwriting Employee

The number of consumer loans closed over a certain period of time divided by the number of consumer loan underwriting employees working for the bank.

KPI Type : Productivity

KPI's & Data

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Courier Expense per Branch

The total courier-related expense (fees, transportation costs, etc.) incurred divided by the number of active retail banking branch locations managed by the bank over the same period of time...

KPI Type : Cost

KPI's & Data

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Credit and Debit Cards per Card Product Management Employee

The total number of credit and/or debit cards managed by the bank divided by the number of employees working on the analysis and development of card products and services (i.e., card product...

KPI Type : Productivity

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KPI's & Data

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Credit Card Customer Attrition Rate

The number of credit card accounts lost or closed divided by the total number of accounts managed by the credit card company over the same period of time, as a percentage.

KPI Type : Quality

KPI's & Data

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Customer Transactions per Branch Visit

The total number of transactions made by customers at retail branch banking locations divided by the number of customers who made a transaction at a retail branch location over the same peri...

KPI Type : Volume

KPI's & Data

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Banking Customers per Branch

The total number of bank customers (includes both retail and commercial customers) handled by the bank (across all locations) divided by the number of retail branch locations managed by the...

KPI Type : Volume

KPI's & Data

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Cycle Time: Commercial Account Analysis Report Generation

The number of business days required to produce an account analysis report for a commercial banking client, from the time the report is requested until the final report is sent to the client...

KPI Type : Service

KPI's & Data

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Cycle Time: Consumer Loan Decision

The number of business days required to approve or deny a consumer loan application, from the time the underwriter receives the consumer loan documentation until when the consumer loan is fo...

KPI Type : Service

KPI's & Data

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Cycle Time: Consumer Loan Processing

The number of business days required to process a consumer loan (non-mortgage), from the time the application is received until when the loan is funded.

KPI Type : Service

KPI's & Data

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Cycle Time: Mortgage Loan Decision

The number of business days required to approve or deny a mortgage loan application, from the time the underwriter receives the necessary mortgage loan documentation until when the mortgage...

KPI Type : Service

KPI's & Data

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Cycle Time: New Retail Account Opening

The number of minutes required to open a new retail banking (checking or savings) account, from when the customer's interaction with the bank representative begins until when the bank accoun...

KPI Type : Service

KPI's & Data

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Cycle Time: Retail Branch Customer Interaction (Non-Teller)

The average number of minutes required to complete an interaction with a banking customer at a branch location (includes opening accounts, answering inquiries, etc.), from the time the custo...

KPI Type : Service

KPI's & Data

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Small Business Account Opening Cycle Time

The number of business days required to open a small business checking account, from the time the application is received until when the account is successfully opened.

KPI Type : Service

KPI's & Data

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Cycle Time: Small Business Loan Processing

The number of business days required to process a loan from a small business, from the time the application is received until when the loan is closed and funded.

KPI Type : Service

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KPI's & Data

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Debit Card Income per Checking Account

The total amount of income generated from debit cards divided by the number of checking accounts managed by the bank over the same period of time.

KPI Type : Revenue

KPI's & Data

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Debit Card Revenue per Card

The total income generated through ATM and debit card transactions (i.e., fees, etc.) divided by the total number of debit cards managed by the bank over the same period of time.

KPI Type : Revenue

KPI's & Data

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Debit Cards as a Percentage of Personal Checking Accounts

The number of active debit cards managed by the bank divided by the total number of personal checking accounts managed by the bank over the same period of time, as a percentage.

KPI Type : Volume

KPI's & Data

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Debit Cards per Debit Card Support Employee

The total number of ATM/Debit Cards managed by the bank divided by the number of ATM/Debit cards support employees working for the bank at the same point in time.

KPI Type : Productivity

KPI's & Data

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Delinquent Consumer Loans per Consumer Loan Collector

The total number of delinquent consumer loans (includes all 30+ DPD consumer loans) managed by the bank divided by the number of consumer loan collectors working for the bank at the same poi...

KPI Type : Productivity

KPI's & Data

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Deposit Account Attrition Rate

The number of discontinued or terminated deposit bank accounts divided by the total number of bank accounts managed by the bank over the same period of time, as a percentage.

KPI Type : Quality

KPI's & Data

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Deposit Accounts per Platform Employee

The total number of deposit accounts managed by the bank divided by the number of platform employees, also known as banking representatives or personal bankers, working for the bank at the s...

KPI Type : Productivity

KPI's & Data

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Deposit Accounts per Teller

The total number of deposit accounts managed by the bank divided by the number of tellers working for the bank at the same point in time.

KPI Type : Productivity

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