Banking KPIs, Metrics & Benchmarks

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Opsdog.com sells Banking KPI and benchmarking data in three different ways.

1. Comprehensive Banking KPI benchmarking reports bundles that include 10 to 80+ measured KPIs.
   • Price range is from $750-$2000 per report
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2. Individual Banking KPI benchmarks that contain 1 benchmarked KPI –
   • Price range is $50-$65 per individual benchmarked KPI
   • Instant download
3. Custom Banking benchmarking KPI Data-as-a-Service projects and consulting engagements
   • 3-10 week long KPI benchmarking projects
   • Price varies based on scope
   • Hybrid on-site/off-site low-cost model

Browse Instant Download Banking KPI and Benchmarking Products for Purchase Below

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KPI's & Data

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Teller Time Allocation: Customer Service

The amount of time (measured in hours) bank tellers spend on customer-facing activities (processing deposits/withdrawals, money orders, check cashing, etc.) divided by the total amount of ti...

KPI Type : Quality

KPI's & Data

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Bank Tellers as a Percentage of Total Retail Banking Employees

The number of bank tellers working for the bank divided by the total number of employees working within the bank's retail branch network, as a percentage.

KPI Type : Organizational

KPI's & Data

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Tier 1 Risk-Based Capital Ratio

The total dollar amount of the bank's core equity capital and disclosed reserves divided by the total dollar amount of the risk-weighted assets owned by the bank at the same point in time, a...

KPI Type : Quality

KPI's & Data

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Tier 1 Capital Ratio

The total dollar amount of a bank's non-speculative ?real" money (core equity capital) divided by the total adjusted value of the bank's risk-carrying endeavors over the same period of time,...

KPI Type : Quality

KPI's & Data

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Tier 1 Common Capital Ratio

The total dollar amount of the bank's core equity capital divided by the total dollar amount of the risk weighted assets owned by the bank over the same period of time, as a percentage.

KPI Type : Quality

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KPI's & Data

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Tier 1 Leverage Ratio

The total dollar amount of the bank's core equity capital divided by the average dollar amount of total consolidated assets owned by the company over the same period of time, as a percentage...

KPI Type : Quality

KPI's & Data

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Total Expense: Back Office Banking

The total expense incurred by the Back Office Banking function over a certain period of time. Total expense includes labor, benefits, occupancy, and technology costs.

KPI Type : Cost

KPI's & Data

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Total Expense: Commercial Lending

The total expense incurred by the Commercial Lending function over a given period of time. Includes expense related to loan origination, processing and servicing for commercial loans as well...

KPI Type : Cost

KPI's & Data

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Total Expense: Consumer Lending

The total expense incurred by the Consumer Lending function over a given period of time. Includes expense related to loan origination, processing and servicing for consumer loans as well as...

KPI Type : Cost

KPI's & Data

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Total Expense: Online & Mobile Banking

The total expense incurred by the Online and Mobile banking function over a certain period of time. Total expense includes labor, benefits, occupancy, and technology costs.

KPI Type : Cost

KPI's & Data

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Total Expense: Lockbox Operations

The total expense incurred by conducting lockbox processing activities over a certain period of time. Total expense includes labor, benefits, and technology costs.

KPI Type : Cost

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KPI's & Data

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Total Expense: Merchant Services

The total expense incurred by the Merchant Services function over a certain period of time. Total expense includes labor, benefits, occupancy, and technology costs.

KPI Type : Cost

KPI's & Data

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Total Expense: Investment Management

The total expense incurred by the Investment Management function or firm over a certain period of time. Total expense includes labor, benefits, occupancy, and technology costs.

KPI Type : Cost

KPI's & Data

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Total Expense: Retail Branch

The total expense incurred by the Retail Branch Operations function over a certain period of time. Total expense includes labor, benefits, occupancy, and technology costs.

KPI Type : Cost

KPI's & Data

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Total Expense: Treasury & Cash Management

The total expense incurred by the Treasury and Cash Management function over a certain period of time. Total expense includes labor, benefits, occupancy, and technology costs.

KPI Type : Cost

KPI's & Data

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Fee Income per Checking Account

The total revenue generated through checking account fees (includes overdraft fees, ATM fees, account fees, swipe fees and maintenance fees) divided by the number of checking accounts manage...

KPI Type : Revenue

KPI's & Data

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Total Employees: Back Office Banking

The total number of employees working within the bank's back office at a certain point in time. Employee headcount may be segmented by function (Credit Operations, Fraud Prevention & Managem...

KPI Type : Organizational

KPI's & Data

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Total Employees: Retail Branch

The total number of employees working in the bank's retail branch network at a certain point in time. Employee headcount may be segmented by function (Platform Operations, Retail Branch Mana...

KPI Type : Organizational

KPI's & Data

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Total Employees: Collateral Management

The total number of employees working for the bank or firm who are involved in collateral management for commercial, consumer and mortgage loans at a certain point in time.

KPI Type : Organizational

KPI's & Data

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Total Employees: Consumer Lending

The total number of employees working for the Consumer Lending function (includes loan officers, processors, underwriters and loan servicing staff.) at a certain point in time. Employee head...

KPI Type : Organizational

KPI's & Data

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Total Employees: Commercial Lending

The total number of employees working within the bank's Commercial Lending function (includes loan officers, processors, underwriters and loan servicing staff) at a certain point in time. Em...

KPI Type : Organizational

KPI's & Data

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Total Employees: Mortgage Lending

The total number of employees working within the bank's Mortgage Lending function (includes loan officers, processors, underwriters and loan servicing staff.) at a certain point in time. Emp...

KPI Type : Organizational

KPI's & Data

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Total Employees: Online & Mobile Banking

The total number of employees working within the bank's Online and Mobile Banking function at a certain point in time. Employee headcount may be segmented by location, product or team.

KPI Type : Organizational

KPI's & Data

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Total Employees: Consumer Loan Officers

The total number of consumer loan officers working for the bank at a certain point in time. Employee headcount may be segmented by function, location, product or team.

KPI Type : Organizational

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KPI's & Data

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Total Employees: Commercial Loan Officers

The total number of commercial loan officers working for the bank at a certain point in time. Employee headcount may be segmented by function, location, product or team.

KPI Type : Organizational

KPI's & Data

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Total Employees: Mortgage Loan Officers

The total number of mortgage loan officers working for the bank at a certain point in time. Employee headcount may be segmented by function, location, product or team.

KPI Type : Organizational

KPI's & Data

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Total Employees: Loan Servicing

The total number of employees working within the bank's Loan Servicing Group (includes commercial, consumer and mortgage loan servicing staff) at a certain point in time. Employee headcount...

KPI Type : Organizational

KPI's & Data

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Total Employees: Lockbox Operations

The total number of employees responsible for conducting lockbox processing activities working for the bank at a certain point in time. Employee headcount may be segmented by location, produ...

KPI Type : Organizational

KPI's & Data

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Total Employees: Non-Teller Branch Staff

The total number of employees working in the bank's retail branch network who are not bank tellers at a certain point in time. Employee headcount may be segmented by location, product or tea...

KPI Type : Organizational

KPI's & Data

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Total Employees: Investment Management (Banking)

The total number of employees working within a bank's Investment Management function at a certain point in time. Employee headcount may be segmented by location, product or team.

KPI Type : Organizational

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