Consumer Finance KPIs, Metrics & Benchmarks

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Browse Instant Download Consumer Finance KPI and Benchmarking Products for Purchase Below

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KPI's & Data

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Average Fee Income per Loan: Wholesale/Broker and Correspondent Loans

The average amount of origination fee income earned per loan from loans acquired through the wholesale/broker and correspondent lending channel.

KPI Type : Revenue

KPI's & Data

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First Mortgages Originated: FICO 600-650

The number of first mortgages originated by the bank with a FICO credit score between 600 and 650 divided by the total number of first mortgages originated over the same period of time, as a...

KPI Type : Quality

KPI's & Data

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First Mortgages Originated: FICO 651-700

The number of first mortgages originated by the bank with a FICO credit score between 651 and 700 divided by the total number of first mortgages originated over the same period of time, as a...

KPI Type : Quality

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KPI's & Data

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First Mortgages Originated: FICO 701-750

The number of first mortgages originated by the bank with a FICO credit score between 701 and 750 divided by the total number of first mortgages originated over the same period of time, as a...

KPI Type : Quality

KPI's & Data

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First Mortgages Originated: FICO > 750

The number of first mortgages originated by the bank with a FICO credit score greater than 750 divided by the total number of first mortgages originated over the same period of time, as a pe...

KPI Type : Quality

KPI's & Data

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First Mortgages Originated: FICO ? 600

The number of first mortgages originated by the bank with a FICO credit score less than or equal to 600 divided by the total number of first mortgages originated over the same period of time...

KPI Type : Quality

KPI's & Data

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Mortgages Originated with LTV < 80%

The number of mortgages originated by the bank with a Loan-to-Value (LTV) Ratio of less than 80% divided by the total number of mortgages originated over the same period of time, as a percen...

KPI Type : Quality

KPI's & Data

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Total Volume: Mortgage Loans Originated

The total number of residential mortgage loans originated over a certain period of time.

KPI Type : Volume

KPI's & Data

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Profit per Loan Originated

The amount of profit generated through loan originations divided by the total number of loans originated over the same period of time.

KPI Type : Revenue

KPI's & Data

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Default Expense as a Percentage of Total Loan Servicing Expense

The expense related to servicing loans in default (loss mitigation, foreclosures, bankruptcy, etc.) divided by the total expense incurred through servicing loans over the same period of time...

KPI Type : Cost

KPI's & Data

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Servicing Profit per Loan Serviced

The amount of profit generated from loan servicing over a certain period of time divided by the total number of loans in the bank's servicing portfolio.

KPI Type : Revenue

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KPI's & Data

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Unit Cost: Default Loan Servicing

The expense incurred through servicing loans in default (loss mitigation, foreclosures, bankruptcy, etc.) divided by the total number of loans in default within the bank's servicing portfoli...

KPI Type : Cost

KPI's & Data

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Mortgage Production Mix: Purchases

The number of first time mortgage loan purchases (rather than refinances, closed-end second mortgages, HELOC, etc.) made divided by the total number of mortgage loans originated over the sam...

KPI Type : Volume

KPI's & Data

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Days in Loan Warehouse

The number of business days required to sell a loan that is financed by the bank for a third party lender or broker to an investor, from the time the loan is financed until when the loan is...

KPI Type : Quality

KPI's & Data

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Percentage of Mortgage Loans 60+ DPD

The number of mortgages that are 60 or more days past due (includes mortgages held by bankrupt borrowers) divided by the total number of mortgages managed over the same period of time, as a...

KPI Type : Quality

KPI's & Data

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AML Spending as a Percentage of Compliance Expense

The expense incurred through anti-money laundering (AML) activities divided by the total expense incurred by the Compliance and Fraud Prevention & Management functions (wages, overhead, fees...

KPI Type : Cost

KPI's & Data

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Anti-Money Laundering (AML) Staffing Ratio

The number of company-wide banking employees divided by the total number of anti-money laundering (AML) employees working for the bank at the same point in time, expressed as a ratio (e.g.,...

KPI Type : Organizational

KPI's & Data

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Average Credit Card Balance

The total dollar amount of outstanding credit card debt managed by the bank divided by the number of credit card accounts managed at the same point in time.

KPI Type : Revenue

KPI's & Data

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Average Debt-to-Income (DTI) Ratio: Consumer Loans

The average debt-to-income (DTI) ratio for consumer loans in the bank's loan servicing portfolio. Debt-to-Income ratio is calculated by dividing the dollar amount of monthly income devoted t...

KPI Type : Quality

KPI's & Data

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Average Loan to Value (LTV) Ratio: Mortgage Loans

The average loan-to-value (LTV) ratio for Mortgage loans in the bank's loan servicing portfolio. Loan-to-value ratio is calculated by dividing the total value of the mortgage by the value of...

KPI Type : Quality

KPI's & Data

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Chargebacks Processed per Credit/Debit Card Support Employee

The total number of chargebacks (i.e., reimbursements related to fraudulent or erroneous charges on customer credit/debit cards) processed over a certain period of time divided by the number...

KPI Type : Productivity

KPI's & Data

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Commercial Debit Card Transactions per Debit Card

The number of commercial debit card transactions processed over a certain period of time divided by the total number of business, or commercial, debit cards managed by the bank.

KPI Type : Volume

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KPI's & Data

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Commercial Debit Cards as a Percentage of Commercial Bank Accounts

The number of business debit cards divided by the total number of business, or commercial, checking accounts managed by the bank over the same period of time, as a percentage.

KPI Type : Volume

KPI's & Data

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Commercial Lending Staffing Ratio

The number of company-wide employees divided by the total number of commercial lending employees working for the company at the same point in time, expressed as a ratio (e.g., total employee...

KPI Type : Organizational

KPI's & Data

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Commercial Loan Auto-Decision Rate (Conditional)

The number of commercial loan applications submitted by borrowers that are run through an automated underwriting platform to receive a conditional approval/denial, requiring little or no man...

KPI Type : Quality

KPI's & Data

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Commercial Loan Document Packages Prepared per Employee

The total number of commercial loan document packages prepared over a certain period of time divided by the number of employees working within the Commercial Loan Operations function.

KPI Type : Productivity

KPI's & Data

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Commercial Loan Fees per Commercial Loan Officer

The total dollar amount of commercial loan fees (origination and servicing fees) earned over a certain period of time divided by the number of commercial loan officers working for the bank.

KPI Type : Productivity

KPI's & Data

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Commercial Loan Production per Commercial Loan Officer

The total dollar amount of new commercial loans originated over a certain period of time divided by the number of commercial loan officers working for the bank.

KPI Type : Productivity

KPI's & Data

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Commercial Loan Pull-Through Rate

The number of commercial loans that are approved, closed and funded divided by the total number of commercial loans applied for over the same period of time, as a percentage.

KPI Type : Quality

KPI's & Data

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Commercial Loan Revenue per Commercial Loan Officer

The total commercial loan-related revenue generated by the bank (interest, loan fees, etc.,) over a certain period of time divided by the number of commercial loan officers working for the b...

KPI Type : Productivity

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