Consumer Finance KPIs, Metrics & Benchmarks

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Browse Instant Download Consumer Finance KPI and Benchmarking Products for Purchase Below

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KPI's & Data

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Commercial Loans Closed per Commercial Loan Servicing Employee

The total number of new commercial loans closed over a certain period of time divided by the number of commercial loan servicing employees working for the bank.

KPI Type : Productivity

KPI's & Data

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Commercial Loans per Loan Quality Assurance Employee

The total number of commercial loans (including commercial real estate loans) managed by the bank divided by the number of commercial loan quality assurance and review employees working for...

KPI Type : Productivity

KPI's & Data

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Commercial Loans Outstanding per Loan Quality Assurance Employee

The total dollar amount of unpaid, interest-bearing commercial loans (includes commercial real estate loan balances) managed by the bank divided by the number of commercial loan quality assu...

KPI Type : Productivity

KPI's & Data

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Commercial Loans Outstanding per Commercial Loan Processing Employee

The total dollar amount of unpaid, interest-bearing commercial loan balances managed by the company divided by the number of support employees processing loans. Loan processing employees car...

KPI Type : Productivity

KPI's & Data

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Commercial Loans Outstanding per Credit Operation Employee

The total dollar amount of unpaid, interest-bearing commercial loans (includes commercial real estate loan balances) managed by the bank divided by the number of employees working within the...

KPI Type : Productivity

KPI's & Data

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Commercial Loans per Commercial Loan Officer

The total number of commercial loans in the bank's servicing portfolio divided by the number of commercial loan officers working for the bank at the same point in time.

KPI Type : Productivity

KPI's & Data

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Commercial Loans Applications per Credit Operations Employee

The total number of commercial loans (including commercial real estate loans) applications received (includes loans that are NOT closed) over a certain period of time divided by the number o...

KPI Type : Productivity

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KPI's & Data

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Commercial Real Estate (CRE) Loan Fees per CRE Loan Officer

The total dollar amount of commercial real estate (CRE) loan fees (origination and servicing fees) earned over a certain period of time divided by the number of CRE loan officers working for...

KPI Type : Productivity

KPI's & Data

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Commercial Real Estate (CRE) Loan Production per CRE Loan Officer

The total dollar amount of new commercial real estate (CRE) loans originated over a certain period of time divided by the total number of CRE loan officers working for the bank.

KPI Type : Productivity

KPI's & Data

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Commercial Real Estate (CRE) Loans Outstanding per CRE Loan Officer

The total dollar amount of unpaid, interest-bearing CRE (Commercial Real Estate) loans managed by the bank divided by the number CRE loan officers working for the bank at the same point in t...

KPI Type : Productivity

KPI's & Data

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Complete Commercial Loan Package Submission Rate

The number of commercial loan packages submitted to the Credit Operations and/or Underwriting departments with all required documentation in good order (i.e., "complete" submission) divided...

KPI Type : Quality

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KPI's & Data

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Complete Consumer Loan Package Submission Rate

The number of consumer loan packages submitted to the Credit Operations and/or Underwriting departments with all required documentation in good order (i.e., "complete" submission) divided by...

KPI Type : Quality

KPI's & Data

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Complete Mortgage Loan Package Submission Rate

The number of mortgage loan packages submitted to the Credit Operations and/or Underwriting departments with all required documentation in good order (i.e., "complete" submission) divided by...

KPI Type : Quality

KPI's & Data

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Construction Loan Fees per Construction Loan Officer

The total dollar amount of construction loan fees earned over a certain period of time divided by the number of construction loan officers working for the bank.

KPI Type : Productivity

KPI's & Data

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Construction Loan Production per Construction Loan Officer

The total dollar amount of new construction loans originated over a certain period of time divided by the number of construction loan officers working for the bank.

KPI Type : Productivity

KPI's & Data

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Construction Loans Outstanding per Construction Loan Officer

The total dollar amount of unpaid, interest-bearing construction loan balances managed by the bank divided by the number of loan officers originating construction loans at the same point in...

KPI Type : Productivity

KPI's & Data

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Consumer Lending Employee Staffing Ratio

The total number of company-wide employees divided by the number of employees working within the bank or firm's Consumer Lending function. Consumer lending employees includes loan officers,...

KPI Type : Organizational

KPI's & Data

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Consumer Loan Auto-Decision Rate (Conditional)

The number of consumer loans processed that are run through an automated underwriting decision platform and require little or no manual work divided by the total number of consumer loans pro...

KPI Type : Quality

KPI's & Data

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Consumer Loan Charge-Offs per Consumer Loan Collector

The number of consumer loan debts declared to be uncollectable (i.e., charged-off) over a certain period of time divided by the total number of consumer loan collectors working for the compa...

KPI Type : Volume

KPI's & Data

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Consumer Loan Document Packages per Consumer Loan Support Employee

The number of consumer loan document packages processed and delivered divided by the total number of Consumer Loan Support employees working on preparing loan document packages.

KPI Type : Productivity

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KPI's & Data

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Consumer Loans Closed per Branch

The total number of consumer loans closed over a certain period of time divided by the number of retail branch locations operated by the bank.

KPI Type : Productivity

KPI's & Data

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Consumer Loans Closed per Underwriting Employee

The number of consumer loans closed over a certain period of time divided by the number of consumer loan underwriting employees working for the bank.

KPI Type : Productivity

KPI's & Data

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Credit and Debit Cards per Card Product Management Employee

The total number of credit and/or debit cards managed by the bank divided by the number of employees working on the analysis and development of card products and services (i.e., card product...

KPI Type : Productivity

KPI's & Data

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Credit Card Customer Attrition Rate

The number of credit card accounts lost or closed divided by the total number of accounts managed by the credit card company over the same period of time, as a percentage.

KPI Type : Quality

KPI's & Data

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Cycle Time: Consumer Loan Decision

The number of business days required to approve or deny a consumer loan application, from the time the underwriter receives the consumer loan documentation until when the consumer loan is fo...

KPI Type : Service

KPI's & Data

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Cycle Time: Consumer Loan Processing

The number of business days required to process a consumer loan (non-mortgage), from the time the application is received until when the loan is funded.

KPI Type : Service

KPI's & Data

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Cycle Time: Mortgage Loan Decision

The number of business days required to approve or deny a mortgage loan application, from the time the underwriter receives the necessary mortgage loan documentation until when the mortgage...

KPI Type : Service

KPI's & Data

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Cycle Time: Small Business Loan Processing

The number of business days required to process a loan from a small business, from the time the application is received until when the loan is closed and funded.

KPI Type : Service

KPI's & Data

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Debit Card Income per Checking Account

The total amount of income generated from debit cards divided by the number of checking accounts managed by the bank over the same period of time.

KPI Type : Revenue

KPI's & Data

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Debit Card Revenue per Card

The total income generated through ATM and debit card transactions (i.e., fees, etc.) divided by the total number of debit cards managed by the bank over the same period of time.

KPI Type : Revenue

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