Sales KPIs, Metrics & Benchmarks

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Opsdog.com sells Sales KPI and benchmarking data in three different ways.

1. Comprehensive Sales KPI benchmarking reports bundles that include 10 to 80+ measured KPIs.
   • Price range is from $750-$2000 per report
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   • Price range is $50-$65 per individual benchmarked KPI
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3. Custom Sales benchmarking KPI Data-as-a-Service projects and consulting engagements
   • 3-10 week long KPI benchmarking projects
   • Price varies based on scope
   • Hybrid on-site/off-site low-cost model

Browse Instant Download Sales KPI and Benchmarking Products for Purchase Below

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KPI's & Data

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Demand Forecast Accuracy

The difference (in units or weight) between forecasted and actual demand for a certain product or material divided by the forecasted demand over the same period of time, as a percentage.

KPI Type : Quality

KPI's & Data

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Materials Availability

The number of orders from customers or company manufacturing facilities that are delayed because of insufficient or unavailable materials in company warehouses or storage facilities divided...

KPI Type : Service

KPI's & Data

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Average Shelf Life (All Goods and Materials)

The average number of days (includes business and non-business days) that goods, components and/or materials remain in company storage facilities prior to use in the manufacturing process, o...

KPI Type : Quality

KPI's & Data

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Total Number of Suppliers Used

The total number of suppliers used by the company to supply raw materials or direct supplies to customers and/or manufacturing plants.

KPI Type : Volume

KPI's & Data

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Cycle Time: Supplier Order Delivery

The number of business days required to complete a delivery of materials from company suppliers or vendors, from the time the order is placed until the materials are delivered.

KPI Type : Service

KPI's & Data

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Average Customer Order Value (E-Commerce Only)

The total dollar value (USD) of customer orders placed through the company's e-commerce website, or application, divided by the number of orders placed through the company's e-commerce websi...

KPI Type : Revenue

KPI's & Data

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Average Customer Order Value

The total value (USD) of customer orders placed by customers (through all channels) divided by the number of orders placed by customers over the same period of time.

KPI Type : Revenue

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KPI's & Data

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Shopping Cart Abandonment Rate

The number of visitors who add products to their shopping cart but do not complete the checkout process divided by the total number of visitors who begin the checkout process over the same p...

KPI Type : Quality

KPI's & Data

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Order Channel Breakdown: Phone (Call Center)

The number of customer orders placed by phone divided by the total number of customer orders placed over the same period of time, as a percentage.

KPI Type : Volume

KPI's & Data

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Order Channel Breakdown: Email

The number of customer orders placed by email divided by the total number of customer orders placed over the same period of time, as a percentage.

KPI Type : Volume

KPI's & Data

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Order Channel Breakdown: E-Commerce

The number of customer orders placed through e-commerce websites or applications divided by the total number of customer orders placed over the same period of time, as a percentage.

KPI Type : Volume

KPI's & Data

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Order Channel Breakdown: Physical Retail Location

The number of customer orders placed at physical retail locations divided by the total number of customer orders placed over the same period of time, as a percentage.

KPI Type : Volume

KPI's & Data

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Order Demand Forecast Accuracy

The number of actual order demands that match the forecasted demand projections for a product divided by the total number of actual order demands made over the same period of time, as a perc...

KPI Type : Quality

KPI's & Data

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Sales Forecasting Frequency

The average number of business days elapsed between when the company determines/updates their sales forecasts over a certain period of time.

KPI Type : Quality

KPI's & Data

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Percentage of Orders with Customized Pricing

The number of orders priced as exceptions, and thus susceptible to a price change, to satisfy customer needs divided by the total number of orders priced over the same period of time, as a p...

KPI Type : Quality

KPI's & Data

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Percentage of Order Pricing Failures

The number of customer sales/orders lost due to price negotiation failures (e.g., inability to reach an agreement) divided by the total number of customer sales/orders processed over the sam...

KPI Type : Quality

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KPI's & Data

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Percentage of Component Parts Tracked

The number of component parts that the company tracks in ERP or inventory management systems divided by the total number of component parts used and/or stored over the same period of time, a...

KPI Type : Quality

KPI's & Data

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Inventory Value: Raw Materials

The total dollar value of raw materials within the company's inventory at a certain point in time. Raw materials are substances used in the primary production or manufacturing of a product o...

KPI Type : Volume

KPI's & Data

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Inventory Value: Components (Intermediate Goods)

The total dollar value of components, or intermediate goods, within the company's inventory at a certain point in time. Intermediate goods are pre-fabricated parts (not raw materials) that a...

KPI Type : Volume

KPI's & Data

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Inventory Value: Finished Goods

The total dollar value of finished goods within the company's inventory at a certain point in time. Finished goods are the output of the production or manufacturing process; these items are...

KPI Type : Quality

KPI's & Data

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Inventory Value: Replacement Parts

The total dollar value of material considered to be replacement parts within the company's inventory at a certain point in time. Replacement parts are materials or components available to be...

KPI Type : Quality

KPI's & Data

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Inventory Value: Obsolete Goods

The total dollar value of obsolete goods within the company's inventory at a certain point in time. Obsolete goods are materials/goods that are no longer manufactured/sold.

KPI Type : Quality

KPI's & Data

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Average Shelf Life: Finished Goods

The average number of days (Includes business and non-business days) that finished goods remain in company inventory facilities prior to shipment to customers.

KPI Type : Quality

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KPI's & Data

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Average Shelf Life: Obsolete Goods

The average number of days (Includes business and non-business days) that the company retains obsolete goods (i.e., goods that are no longer manufactured/sold) in company storage facilities.

KPI Type : Quality

KPI's & Data

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Average Shelf Life: Raw Materials

The average number of days (Includes business and non-business days) that raw materials remain in company inventory facilities prior to use in the manufacturing process.

KPI Type : Quality

KPI's & Data

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Average Shelf Life: Components

The average number of days (Includes business and non-business days) that components (i.e., pre-fabricated parts used in the manufacturing of finished goods) remain in company inventory faci...

KPI Type : Quality

KPI's & Data

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Average Shelf Life: Replacement Parts

The average number of days (Includes business and non-business days) that replacement parts or components (components available to be used in the place of another if the original is unavaila...

KPI Type : Quality

KPI's & Data

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Planned vs. Actual Shelf Life

The percent difference in planned versus actual shelf life (measured in days) for all components, products and materials in the company's storage facilities. This metric can be analyzed sepa...

KPI Type : Quality

KPI's & Data

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Planned vs. Actual Shelf Life: Finished Goods

The percent difference in planned versus actual shelf life (measured in days) for finished goods in company storage facilities.

KPI Type : Quality

KPI's & Data

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Planned vs. Actual Shelf Life: Obsolete Goods

The percent difference in planned versus actual shelf life (measured in days) for obsolete goods (i.e., goods that are no longer manufactured/sold) in company storage facilities.

KPI Type : Quality

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