Finance KPIs, Metrics & Benchmarks

Labor Expense as a Percentage of Total Revenue

The employee compensation-related expense incurred divided by the total dollar amount of revenue generated by the company over the same period of time, as a percentage.

KPI Type : Cost

Formula : (Labor Expense Incurred / Total Revenue Generated) * 100

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Profit per Account in Collections

Gross profit (total revenue minus total operating expenses) earned by the Collections function, or agency, divided by the number of delinquent accounts managed over the same period of time.

KPI Type : Revenue

Formula : Profit Earned / Number of Accounts in Collections

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Collections Revenue per Account

The total revenue generated (amount collected minus amount paid back to original creditor) by the Collections function divided by the number of delinquent accounts managed over the same peri...

KPI Type : Revenue

Formula : Total Collections Revenue Generated / Number of Delinquent Accounts Managed

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Collections Revenue per Collections Agent

The total revenue generated (amount collected minus any amount paid back to original creditor) by the Collections function over a certain period of time divided by the number of collections...

KPI Type : Revenue

Formula : Total Collections Revenue Generated / Number of Collections Agents

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Managed Spend per Procurement Employee

The total dollar amount the Procurement function has spent on purchases divided by the number of employees working within the Procurement function over the same period of time.

KPI Type : Productivity

Number of Annual Budget Iterations

The number of budget submissions made during the annual budget process before the budget’s final approval.

KPI Type : Quality

Budget Production Cycle Time (Annual)

The number of months required to produce a budget, from the time when budget data collection gathering (i.e., historical company performance data, project proposals, account reconciliations,...

KPI Type : Service

Cost per Payroll Payment

The total amount of expense incurred by the Payroll function divided by the number of payroll payments processed over the same period of time. Total Payroll function expense should include a...

KPI Type : Cost

First-Time Invoice Match Rate

The number of invoices that match (i.e., the information presented in invoices, purchase orders and receipt of goods are exactly the same) any related purchase order line items and receiving...

KPI Type : Quality

Percentage of Invoices Paid On-Time

The number of invoices paid by the Accounts Payable (AP) Department before, or on the date listed within the terms of the invoice/contract divided by the total number of invoices paid by the...

KPI Type : Quality

Automatic Cash Application Rate

The number of payments received by the company that are automatically matched to invoices divided by the total number of payments received by the company over the same period of time, as a p...

KPI Type : Quality

Billing Error Rate

The number of bills to customers sent by the Accounts Receivable (AR) Department that contain errors divided by the total number of bills sent to customers over the same period of time, as a...

KPI Type : Cost

Cost Avoidance as a Percentage of Managed Spend

The dollar amount saved through cost avoidance divided by the total dollar amount of managed spend over the same period of time, as a percentage.

KPI Type : Quality

Payroll Processing Accuracy Rate

The total number of processed payroll payments that are considered to be accurate (i.e., payments that contain no errors) divided by the total number of payroll payments processed over the s...

KPI Type : Quality